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BBB Accredited Business since 05/01/2014

Watson Family Hyundai Inc

Phone: (708) 444-7100Fax: (708) 429-1271View Additional Phone Numbers8101 W 159th St, Tinley ParkIL 60477-1395 Send email to Watson Family Hyundai Inc

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Description

Watson Family Hyundai Inc is a new and used car dealer which also services Hyundai vehicles. Located in Tinley Park, this company serves the southwest suburbs of Chicago, including Orland Park, Oak Forest, Hazel Crest, Frankfort Square, Orland Hills, Mokena, and Homer Glen. The company has been in business since 2004.

This company sells new and pre-owned vehicles; their new and certified pre-owned vehicles are all Hyundai, but they sell other used vehicles, including cars from BMW, Cadillac, Chevrolet, Dodge, Ford, GMC, Land Rover, Mercedes-Benz, Nissan, Scion, Toyota, Volkswagen, and Volvo. Used cars range from under $10,000 to over $60,000, and represent model years from 1995 to the current model year. Fuel types include flex fuel, hybrid, and gasoline. The dealership accepts trade-ins, and the website includes a free trade-in appraisal calculator. Financing is available for both new and used vehicles, and loans range depending on the customer's credit score and past credit history.

Their service department includes 24 hour a day roadside assistance, which provides assistance for keys locked in the car, flat tires, dead batteries, out being out of gas. Hyundai Roadside Assistance will tow a vehicle to the nearest Hyundai dealership for repair if the vehicle is inoperable. The service department performs routine maintenance on repairs on Hyundai vehicles, and their website offers customers online scheduling of service appointments.

Visit the website for Watson Family Hyundai Inc to read their articles on car ownership, apply for financing for a new or used vehicle, and browse their inventory of new, used, and certified pre-owned vehicles.

BBB Accreditation

A BBB Accredited Business since 05/01/2014

BBB has determined that Watson Family Hyundai Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Watson Family Hyundai Inc's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 17 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

17 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues1
Guarantee / Warranty Issues1
Problems with Product / Service12
Delivery Issues0
Total Closed Complaints 17

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Watson Family Hyundai Inc

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 04/01/2004Business started: 03/01/2004
Type of Entity

Corporation

Incorporated: January 2004, IL

Contact Information
Principal: Ms. Donna Tidball (Office Manager)Customer Contact: Mr Graham Watson (General Manager)Mr Robert D Watson (President)
Related Businesses
Rock Chevrolet - 1000 E Belvidere Rd, Grayslake, IL
Business Category

Auto Dealers - New Cars, Auto Repair & Service, Auto Parts & Supplies - New, Auto Dealers - Used Cars

Alternate Business Names
Family Hyundai
Industry Tips
Contracts
Lemon Law Facts

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.