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BBB Accredited Business since 02/01/2012

Tom Peck Ford of Huntley, Inc.

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Phone: (847) 669-6060Fax: (847) 515-1816View Additional Phone Numbers13900 Automall Dr., HuntleyIL 60142-8024 Send email to Tom Peck Ford of Huntley, Inc.View Additional Web Addresses



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Description

Tom Peck Ford of Huntley, Inc. is an automotive dealership which specializes in new cars from Ford, and also sells used vehicles of a variety of makes and models, both foreign and domestic. This company serves the far northwest suburbs of Chicago, including Lake in the Hills, Algonquin, Village of Lakewood, Gilberts, Hampshire, Crystal Lake, Carpentersville, West Dundee, Dundee Township, Elgin, Streamwood, Woodstock, Marengo, Fox River Grove, Cary, Genoa, Lake Barrington, Barrington, South Barrington, Hoffman Estates, Island Lake, Wauconda, McHenry, Lakemoor, Deer Park, Lake Zurich, and Kildeer. This company sells new Ford vehicles as well as used vehicles, including those from Acura, BMW, Buick, Chevrolet, Chrysler, GMC, Honda, Hyundai, Jeep, Kia, Lexus, Lincoln, Mazda, Mercedes-Benz, Mercury, MINI, Nissan, Pontiac, Toyota, and Subaru. Cars range in year from 2003 to the most recent model year, and range in price from under $10,000 to over $50,000. Mileage varies from under 30,000 to over 100,000, and both manual and automatic transmission are available.

BBB Accreditation

A BBB Accredited Business since 02/01/2012

BBB has determined that Tom Peck Ford of Huntley, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Tom Peck Ford of Huntley, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 8 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

8 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Problems with Product / Service5
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Tom Peck Ford of Huntley, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 05/08/2001Business started: 01/01/1994
Type of Entity

Corporation

Incorporated: July 1994, IL

Contact Information
Principal: MR THOMAS L PECK (PRESIDENT)Customer Contact: MR BOB MELS (NEW CAR MGR)MS MAUREEN GARCIA Jr. (OFC MGR)
Business Category

Auto Dealers - New Cars, Auto Repair & Service, Auto Dealers - Used Cars

Alternate Business Names
Tom Peck Ford
Industry Tips
Lemon Law Facts

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.