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BBB Accredited Business since 02/01/2012
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Tom Peck Ford of Huntley, Inc. is an automotive dealership which specializes in new cars from Ford, and also sells used vehicles of a variety of makes and models, both foreign and domestic. This company serves the far northwest suburbs of Chicago, including Lake in the Hills, Algonquin, Village of Lakewood, Gilberts, Hampshire, Crystal Lake, Carpentersville, West Dundee, Dundee Township, Elgin, Streamwood, Woodstock, Marengo, Fox River Grove, Cary, Genoa, Lake Barrington, Barrington, South Barrington, Hoffman Estates, Island Lake, Wauconda, McHenry, Lakemoor, Deer Park, Lake Zurich, and Kildeer. This company sells new Ford vehicles as well as used vehicles, including those from Acura, BMW, Buick, Chevrolet, Chrysler, GMC, Honda, Hyundai, Jeep, Kia, Lexus, Lincoln, Mazda, Mercedes-Benz, Mercury, MINI, Nissan, Pontiac, Toyota, and Subaru. Cars range in year from 2003 to the most recent model year, and range in price from under $10,000 to over $50,000. Mileage varies from under 30,000 to over 100,000, and both manual and automatic transmission are available.
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A BBB Accredited Business since 02/01/2012
BBB has determined that Tom Peck Ford of Huntley, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Tom Peck Ford of Huntley, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 8 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Problems with Product / Service||5|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Tom Peck Ford of Huntley, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: July 1994, IL
Contact InformationPrincipal: MR THOMAS L PECK (PRESIDENT)Customer Contact: MR BOB MELS (NEW CAR MGR)MS MAUREEN GARCIA Jr. (OFC MGR)
Auto Dealers - New Cars, Auto Repair & Service, Auto Dealers - Used Cars