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This Business is not BBB Accredited

Thomas Toyota of Joliet

(815) 744-27601437 N Larkin Ave, JolietIL 60435-3776

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BBB Accreditation

Thomas Toyota of Joliet is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Thomas Toyota of Joliet's rating include:

  • 15 complaints filed against business

Factors that raised Thomas Toyota of Joliet's rating include:

  • Length of time business has been operating.
  • Response to 15 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Complaint on file allege unsatisfactory service.

Customer Complaints SummaryRead complaint details

15 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Guarantee / Warranty Issues2
Problems with Product / Service8
Billing / Collection Issues0
Delivery Issues0
Total Closed Complaints 15

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Thomas Toyota of Joliet

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 06/01/1996Business started: 07/01/2003
Type of Entity

Corporation

Incorporated: April 1992, IL

Contact Information
Customer Contact: Ms. Sherri Sitko Mr. Curtis Folsted (General Manager)Mr. Jermaine Holloway (Customer Relations Mgr.)
Business Category

Auto Dealers - New Cars

Alternate Business Names
Thomas Motors Of Joliet, Inc.
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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.