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BBB Business Review

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BBB Accredited Business since

Sunrise Chevrolet Inc.

Phone: (630) 942-8300 Fax: (630) 942-9607 414 E North Ave, Glendale Hts, IL 60139 View Additional Email Addresses http://www.sunrisechevrolet.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

New Chevrolet Car and Truck, Certified Vehicles used and all makes and models used. We service warranty and do maintenance on Chevrolet, Buick, Saturn, GMC vehicles. We also service most makes and models of other brand vehicles.  


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sunrise Chevrolet Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sunrise Chevrolet Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sunrise Chevrolet Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 25, 1998 Business started: 03/01/1997 in MI Business started locally: 03/01/1997 Business incorporated 03/20/1997 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Secretary of State
69 W. Washington, Room 1240, Chicago IL 60602
http://www.state.il.us
Phone Number: (312) 793-1010

Type of Entity

Corporation

Business Management
Mr. Dan Kurtz, General Manager Ms. Suzette Lukasik, Office Manager
Contact Information
Principal: Mr. Dan Kurtz, General Manager
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Repair & Service Auto Services Auto Dealers - Hybrid Vehicles New Car Dealers (NAICS: 441110)

Products & Services

Sunrise Chevrolet Inc. sells the following brand(s): Chevrolet Car's and Truck's

Sunrise Chevrolet Inc. offers the following product(s): Certified GM Used Vehicles and most other makes and models.

Method(s) of Payment
Cash, credit cards, debt cards, bank loan financing.
Products & Services

This company offers New & Used sales, repairs and parts sales.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.