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Find a Location

Steve Foley Cadillac, Inc. has 1 locations, listed below.

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    Business ProfileforSteve Foley Cadillac, Inc.

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    6 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    100 Skokie Blvd., Northbrook, IL 60062-1610
    BBB File Opened:
    2/1/1989
    Years in Business:
    49
    Business Started:
    4/1/1975
    Business Started Locally:
    4/1/1975
    Type of Entity:
    Corporation
    Alternate Business Name
    • Foley Cadillac, Inc.-Steve
    • Steve Foley Cadillac
    • Bentley Northbrook
    • Steve Foley Rolls-Royce
    Business Management
    • Mr. Ed Rodriguez Sr., Director Service
    • Mr. Stephen X. Foley, Jr.
    • Ms. Cathy Foley
    Contact Information

    Principal

    • Mr. Stephen X. Foley, Jr.
    Additional Contact Information

    Fax Numbers

    • (847) 564-5787
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    6 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 10-25-22, after documented conversations with salesperson *****, I bought a one owner, ****** mile, 2009 Porsche 911 Turbo expecting normal wear and tear for age and mileage. I inquired specifically about any paint work done to the body and was told by ***** the car had no known paint work. I was unable to see the car in person and considered having a pre purchase inspection at my expense at a local Porsche dealership. ***** told me the car had already been inspected by their Rolls ***** and Bentley service department and there were no issues. Since Rolls ***** and Bentley are high end reputable brands I trusted their reps inspection and Karens expertise and proceeded with the purchase paying a total $109,391.37 plus $1950.00 shipping to my home in *****************, **. Upon arrival but before he unloaded the car from the truck the driver told my wife and me it looked to him like the car had been repainted. After it was unloaded it was also obvious to my wife and me it had been repainted. The next morning I had the car inspected at **************** in ***********, **. The first time seeing the car from 20ft away **** could tell the car was repainted. Closer inspection revealed excessive orange peel, dust and specks of dirt in the paint, fisheyes and paint masking tape lines. I then took the car to *********************** for inspection and the same paint findings were found in addition to obvious damage to underbody panels, missing front bumpers fasteners and wiring hanging under the car. Since my wife and I, the truck driver, the body shop owner and Porsche dealership can easily see the car had been repainted (plus the additional underbody issues) it was apparent to me the Rolls ***** and Bentley service department, ***** and possibly others were also aware but did not disclose the information to me. I would have otherwise not purchased this car. During a phone conversation with my representative, Steve Foley refused my request a refund and return of the car.

    Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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