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BBB Business Review

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BBB Accredited Business since

Sterling 925 Limited

Phone: (630) 691-1600 Fax: (630) 691-1661 1401 W Lake St  Ste B, Addison, IL 60101

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Sterling 925 Limited is an auto dealership which sells new and used vehicles. This company serves the western suburbs of Chicago, including Elmhurst, Villa Park, Lombard, Glendale Heights, Glen Ellyn, Itasca, Wood Dale, Bloomingdale, Elk Grove Village, Roselle, Medinah, Carol Stream, Franklin Park, Northlake, Melrose Park, Bellwood, Hillside, Berkeley, Stone Park, Schiller Park, Bensenville, Oakbrook Terrace, Oak Brook, Wheaton, Schaumburg, Hanover Park, Bartlett, Maywood, Broadview, Westchester, La Grange Park, Brookfield, Elk Grove Village, and Winfield. Services available from this company include new car sales, used car sales, lease buy-outs, and fleet purchasing.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sterling 925 Limited meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sterling 925 Limited include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 7 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 3
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sterling 925 Limited
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 04, 2007 Business started: 01/01/2007 Business started locally: 01/01/2007 Business incorporated 01/24/2007 in IL
Type of Entity


Business Management
Mrs. Cheryl Durante, President Mr. Marty DeGrazia, General Manager
Contact Information
Customer Contact: Mr. Marty DeGrazia, General Manager
Principal: Mrs. Cheryl Durante, President
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Renting & Leasing Financing New Car Dealers (NAICS: 441110)

Alternate Business Names
CARBIZ4U Lease End Services

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.