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          South Chicago Dodge Chrysler Jeep, Inc. has 1 locations, listed below.

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            Business ProfileforSouth Chicago Dodge Chrysler Jeep, Inc.

            New Car Dealers

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 8 Customer Reviews

            Customer Complaints

            15 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            10/10/2003
            Years in Business:
            31
            Business Started:
            4/1/1993
            Business Started Locally:
            4/1/1993
            Business Incorporated:
            2/17/1993
            Type of Entity:
            Corporation
            Alternate Business Name
            • South Chicago Dodge
            Business Management
            • Mr. Richard Ruscitti, President
            Contact Information

            Principal

            • Mr. Richard Ruscitti, President

            Customer Contact

            • Mr. Richard Ruscitti, President
            Additional Contact Information

            Fax Numbers

            • (773) 476-8681
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            15 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/25/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I have attached a letter with the entire timeline and details of the situation. basically i bought my care in and told them the issues and I also told them to Not fix anything without conversing with me and getting my approval first and they agreed. They proceeded to change a perfectly good battery when I told them several times that the battery was new. They told me the car was ready and after I paid and was waiting on the car, it would not start and led to them telling me I needed a started and basically costing me almost $2300 total fees and rental car extended because of their negligence and indifference.
            Read More

            Customer Reviews

            8 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Claudia R

            1 star

            03/14/2024

            I went to get my my car serviced there early this morning and someone stole my charger out of it I call back inside before driving off the lot just to be told to call back.i waited 20 minutes and called back to explain my reason for calling just to be told again to call back after the service manager looks into it,there goes another 15 minutes so I decided to go back inside just to find ***** the service manager sitting on his **** telling me that he asked & all his guys say that they didn't see my cord & to go home & look on my kitchen table for it or ask my kids because maybe one of them took it out of my car.i told him that I disconnected my phone from it when I pulled into the garage but ***** the service manager insisted that it was at home on the table and that he don't know what else to tell me.now I'm ****** off so I come to work and call for the owner just to continue to be told that he is in a meeting & after 6 hours of calling the manager is gone for the day I left him a voicemail earlier I guess. His secretary didn't check his messages,so now the operator sends me to the sales department and ***** blew me off telling me to contact ***** or **** these ppl be so busy talking that they just don't listen.**** and arrogant guys and ***** never once asked me wat kind of charger did I have but he made sure to tell me that the guy that worked on my car has a brand new iPhone 15 something & that if he ran the camera back to look & seen someone in my car shoving something in they pocket that he would have to fire them but he trusted his guys

            Local BBB

            BBB of Chicago & Northern Illinois

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