Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Rosen Hyundai, Inc.

Phone: (847) 854-6700 Fax: (847) 960-7984 771 S Randall Rd, Algonquin, IL 60102 http://www.rosenhyundai.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Rosen Hyundai, Inc. is a new and used auto dealership for Hyundai vehicles. Started in 1990, this dealership provides new and used Hyundai vehicles, automotive financing, used vehicles of other makes, auto service and parts, automotive accessories, and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Rosen Hyundai, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Rosen Hyundai, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Rosen Hyundai, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 03, 2002 Business started: 08/17/1990 Business started locally: 08/17/1990 Business incorporated 03/05/2015 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Scott Levy, General Manager
Contact Information
Principal: Mr. Scott Levy, General Manager
Business Category

Auto Dealers - New Cars New Car Dealers (NAICS: 441110)

Service Area
Carpentersville Barrington, Sleepy Hollow, Gilberts, Sutton, South Barrington, Hoffman Estates, Schaumburg, Streamwood, Elgin, South Elgin, Pingree Grove, Huntly, Lake in the Hills, Village of Lakewood, Crystal Lake, Cary, Fox River Grove, Lake Barrington, Lake Zurich, Deer Park, Buffalo Grove, Palatine, and Kildeer.
Alternate Business Names
Rosen Hyundai Enterprises LLC Rosen Hyundai of Algonquin
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.