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Find a Location

Perillo BMW, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPerillo BMW, Inc.

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 9 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/17/2003

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Perillo BMW is an auto dealership that serves the greater Chicago area, offering an selection of new and pre-owned BMW cars.

    Products & Services

    Automobiles

    Business Details

    Location of This Business
    1035 N Clark St, Chicago, IL 60610-2809
    BBB File Opened:
    8/1/1983
    Years in Business:
    48
    Business Started:
    10/1/1975
    Business Started Locally:
    10/1/1975
    Business Incorporated:
    12/12/1980
    Accredited Since:
    11/17/2003
    Type of Entity:
    Corporation
    Alternate Business Name
    • Gold Coast Motor Cars, Inc.
    Hours of Operation

    Primary

    M:
    10:00 AM - 8:00 PM
    T:
    10:00 AM - 8:00 PM
    W:
    10:00 AM - 8:00 PM
    Th:
    10:00 AM - 8:00 PM
    F:
    10:00 AM - 8:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Joseph Perillo, President
    • Ms. Dawn Bockhorst, Executive Assistant
    • Mr. Cesar Marin, Marketing Director
    • Ms. Patricia Perillo, Corporate Secretary
    Contact Information

    Principal

    • Mr. Joseph Perillo, President
    • Ms. Dawn Bockhorst, Executive Assistant
    • Ms. Patricia Perillo, Corporate Secretary

    Customer Contact

    • Ms. Dawn Bockhorst, Executive Assistant
    Additional Contact Information

    Fax Numbers

    • (312) 981-0063
      Other Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I took my car to Perillo after discount tire informed me I had a leak around March 11th. I was told Id broke an axle, shock and a few other things. Car was repaired the following Friday so I went to pick it up. When I started the car it said battery was not charging. I informed ********************************* of the message. He asked someone in service about it and they agreed I just needed to drive the car and it will charge as I derive. An hour later the car stop as Im driving. I called ******* and he told me to have it towed back. The tow truck guy noticed a belt hanging and told me that was the problem. It had broken. I get a loaner car and later a phone call with a bill. ******* told me it was due to normal wear and tear. Problem: car had no alternator issues, battery issues of any type until I picked my car up. Not sure what happened during the repair but obviously something broke while in the possession of *** Perillo. I need my car repaired at no cost to me asap. I only go to Perillo and expect this to be handled professionally and expeditiously.
    Read More

    Customer Reviews

    9 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Asaad J

    1 star

    11/18/2023

    Absolutely unethical business practices They pocketed $1900 dealer contribution discount offered by *** to new customer leasing a new car?!! I asked them for any credit or rebate or discount before I picked up my new I5. Only to be told by a colleague that they pocketed my credit even though its advertised on their web!!!That is a highway robbery and disgrace. When I asked my sales person he told me too bad! Thats who they conduct business and make money

    Local BBB

    BBB of Chicago & Northern Illinois

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