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          Berman Subaru of Chicago has 1 locations, listed below.

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            Business ProfileforBerman Subaru of Chicago

            New Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/1/2003

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Berman Subaru of Chicago (formerly Mid City Subaru) is a new and used car dealership that offers auto repair services. Started in 1998, Mid City Subaru is a part of Berman Auto Group which serves Chicagoland and Northwestern Indiana. This dealership offers new and used vehicles, auto repair, auto accessories, and offers financing options of all of their vehicles.

            Business Details

            BBB File Opened:
            4/17/2001
            Years in Business:
            40
            Business Started:
            5/5/1983
            Business Started Locally:
            5/5/1983
            Business Incorporated:
            5/5/1983
            Accredited Since:
            2/1/2003
            Type of Entity:
            Corporation
            Number of Employees:
            50
            Alternate Business Name
            • Berman's Mid-City Subaru
            • Berman Subaru of Chicago, Inc.
            Hours of Operation

            Primary

            M:
            9:00 AM - 9:00 PM
            T:
            9:00 AM - 9:00 PM
            W:
            9:00 AM - 9:00 PM
            Th:
            9:00 AM - 9:00 PM
            F:
            9:00 AM - 9:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Su:
            Closed
            Business Management
            • Mr. Michael Berman, President
            • Mr. Brian Weinberg, General Manager
            Contact Information

            Principal

            • Mr. Michael Berman, President

            Customer Contact

            • Mrs. Leah Garcia, Director of Digital Marketing
            Additional Contact Information

            Fax Numbers

            • (773) 282-2959
              Other Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/02/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            ****** *************) provided extremely poor customer service on 2/2/2024 via phone between *****pm CST. He constantly wanted us to pay OVER our preapproved amount and when we asked to speak with a supervisor the phone went to voicemail then was disconnected. The dealership failed to work within our budget and within the parameters of our preapproval. Extremely unprofessional, and dishonest dealership. Dont recommend at all.
            Read More

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Dan N

            07/13/2023

            I recently brought my WRX into the service department for a check engine light . It turned out to be a multiple cylinder misfire(Po300). After doing my own research I asked the service department to make sure they check the spark plugs and everything else thats associated with that problem. The service department diagnosed my vehicle and said that I need to clean my intake manifold which is a **** dollar service, and upon inspection everything else including my spark plugs was fine . I declined the service to get a second opinion. Not only did Berman Subaru misdiagnose the problem they tried to charge me for a service that I did not need nor would it have fixed the issue. The second opinion found that my spark plugs were fouled which indicates that Subaru never investigated the spark plugs like I had requested . Do not bring your vehicle here for service if you do not have the warranty. Before I left the service advisor said for an additional fee they can inspect the vehicle to make sure that thats the problem. Save yourself the 220 dollars that I wasted and go somewhere else.

            Local BBB

            BBB of Chicago & Northern Illinois

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