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Find a Location

Berman Nissan of Chicago has 1 locations, listed below.

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    Business ProfileforBerman Nissan of Chicago

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    7 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/2003

    Years in Business: 40

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Berman Nissan of Chicago is a new and used car dealership that offers auto repair services. Started in 1983, Berman Nissan of Chicago is a part of Berman Auto Group which serves Chicagoland and Northwestern Indiana. This dealership offers new and used vehicles, auto repair, auto accessories, and offers financing options on all of their vehicles.

    Business Details

    Location of This Business
    3456 N Kedzie Ave, Chicago, IL 60618-5620
    BBB File Opened:
    7/26/1988
    Years in Business:
    40
    Business Started:
    5/1/1983
    Business Started Locally:
    5/1/1983
    Business Incorporated:
    5/5/1983
    Accredited Since:
    2/1/2003
    Type of Entity:
    Corporation
    Alternate Business Name
    • Berman Nissan of Chicago, Inc.
    • Berman's Mid-City Nissan
    • Mid City Nissan, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 9:00 PM
    T:
    9:00 AM - 9:00 PM
    W:
    9:00 AM - 9:00 PM
    Th:
    9:00 AM - 9:00 PM
    F:
    9:00 AM - 9:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Michael Berman, President
    • Mr. Ross Berman, Executive Manager
    Contact Information

    Principal

    • Mr. Michael Berman, President

    Customer Contact

    • Mrs. Leah Garcia, Director of Digital Marketing
    Additional Contact Information

    Fax Numbers

    • (773) 282-2959
      Other Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On Oct/23/23 I purchased a 2022 Nissan Rouge and signed my contract at or about 4 pm-6 pm. Upon arriving home I showed the car to my children. upon opening my engine hood, the hood shifted. At that point, I realized this vehicle had a damaged front end. That following morning, less than 17 hours after my purchase, I called Berman Nissan and spoke with a general manager, *********************** I explained my issue to ************** and was told to bring my car in. ************** inspected the car, he agreed that the vehicle had front end damaged and was in some kind of accident. At this time I told ************** that I no longer wanted this vehicle and that I felt the car was not safe to drive and wanted my deposit of $11,000 cash plus my trade-in car refunded. I was told by ************** to come back on Wednesday and that he would refund my money and return my car. upon arriving at the dealership, ************** told me my car was no longer available and tried upselling me a new $40,000 dollar car. Berman Had no right to sell my car and then sell me a vehicle that is not safe to drive. I want my money returned plus my vehicle
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marco J

    1 star

    10/10/2023

    This place is so poorly run its insane. Went to see a car and was set up with a very nice sales person . Started the paper work for numbers and the games started to begin. I had a manager by the name of ************************* talk so much c*** to me thinking it was ok and professional. the management is uneducated and low class guess they cant find anyone good to work for them since they teach them how to scam people. The s*** talking that management did towards me was so rude and disrespectful hanging up on me and assuming I couldnt afford a car . Beware of this place they mess with paper work and sell bad cars on top of it. Do not use this place or berman brand at all . Went to another dealer got a new car paid cash and couldnt be happier. They think they are the only ones selling cars so they treat you like c*** . While the owner is living large his managers are running his place to the ground and ruining his name . NEVER STEP FOOT INTO HIS PLACE . They treat you like garbage and get away with it . Bad business and bad behavior all over that place .

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

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