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Find a Location

McGrath Nissan has 1 locations, listed below.

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    Business ProfileforMcGrath Nissan

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/1/2003

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    McGrath Nissan offers New Nissan and Pre-Owned Vehicle sales in the Elgin area as well as Nissan Certified service and State Farm Preferred Body Shop, wholesale parts and customer exclusive rental service is available as well

    Products & Services

    New Nissans, Pre-Owned Vehicles, Vehicle Parts

    Business Details

    Location of This Business
    945 E Chicago St, Elgin, IL 60120-6820
    BBB File Opened:
    1/1/1977
    Years in Business:
    33
    Business Started:
    8/8/1990
    Business Started Locally:
    8/8/1990
    Business Incorporated:
    8/8/1990
    Accredited Since:
    12/1/2003
    Type of Entity:
    Corporation
    Alternate Business Name
    • McGrath Nissan, Inc.
    Business Management
    • Mr. Scott McGrath, President
    Contact Information

    Principal

    • Mr. Scott McGrath, President

    Customer Contact

    • Mr. Scott McGrath, President
    Additional Contact Information

    Fax Numbers

    • (847) 888-9623
      Other Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/10/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a brand new 2022 nissan frontier. I bought the *** insurance added on to it. I live in ********* and flew up there to pick it up. I recently paid off the *********** didn't use the *** insurance. I've tried multiple times to contact them and they keep telling me they'll call me back. It's been a month and I haven't received a call back. Also I contacted them and left voicemails. Im trying to get my refund for not using it, it says I get a refund if I don't use it. I live in tennessee and I cant physically go there, without making a weekend trip. I don't have time to go up there. Hopefully you guys can help me out.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shrey P

    1 star

    08/23/2023

    Dropped off the car for a scheduled maintenance. They explained whats included and whats not included in the price they quoted me. I agreed to pay for the package. Once I go to pick up the car, and paid I realize that they havent replaced more than a few things that was on the scheduled maintenance package. They told me its extra cost when its all actually included in the list. I tried asking them for a refund for the things not replaced and I was told nothing can be done about it. Just very very upset! Seems more like a scam and very very poor communication and set up to trap the customers that do not know much about cars!

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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