BBB Accredited Business since
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McGrath Audi is a car dealership specializing in new cars from Audi, and also sells pre-owned vehicles from a variety of manufacturers, both foreign and domestic. This company serves the northern suburbs of Chicago, including Northfield, Northbrook, Kenilworth, Wilmette, Winnetka, Evanston, Skokie, Niles, Lincolnwood, Glencoe, Golf, Morton Grove, Prospect Heights, Mt Prospect, Arlington Heights, Rolling Meadows, Highland Park, Highwood, Bannockburn, Wheeling, Deerfield, Buffalo Grove, Lincolnshire, Park Ridge, and Rolling Meadows. This company sells primarily new Audi vehicles, but also sells used vehicles from makers such as BMW, Dodge, Honda, Hyundai, Infiniti, Lexus, Mercedes-Benz, Toyota, and Volkswagen from the years 2006 to 2015.
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A BBB Accredited Business since
BBB has determined that McGrath Audi meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for McGrath Audi include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Gary McGrath, President Mr. Chris McGrath, CFO Ms. Shanna McGrath, Customer Relations Mr. Eric Schwendeman, General Manager Mr. Bill Sumner, Service Manager Ms. Amanda Thompson, Customer Relations Mr. Mike Zafiriou, GSM
Auto Dealers - New Cars Automobile Dealers - Imported Cars Auto Dealers - Used Cars Auto Repair & Service Auto Repairing - Foreign New Car Dealers (NAICS: 441110)
Alternate Business NamesAudi Morton Grove McGrath Acura-Audi McGrath Audi Morton Grove McGrath Imports Inc
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview