Business ProfileforManley Motor Sales

On February 18, 2022. My grandma and I purchased a 2016 ********** Outlander Sport from *********************. The next day I called the business to tell them I was experiencing odd noise and rattling with car. And would like for it to be taken care of. They responded back well we cant accommodate you (I) with a loaner vehicular for the time my car would be in there. It took 3 months to finally speak with *** the bigger guy in chain to finally accommodate me with a loaner. For I dont live in ******** and have a medically changed daughter who at anytime can and needs to be rushed to Milwaukee childrens hospital. So I told them that was the only reason I havent brought the car in. But once I was finally accommodate by them they turn around and try charging me for the engine light thats been on since I left off that lot(On n off). And say I drove to much in the three months and that they will only cover the labor and take off 100$ for the breaks. Which in their words found rear breaks rusted and corroded. I drive to Milwaukee and back all the time for my daughters health needs! Im beyond appalled that this is how they treat their customers. They cleared those codes just in time for me to buy it. My gma and I took the car to see what the code was on the dash at autzone then called ****** shortly after for them to tell me. Sorry no rental car available for you try again later. Yall should be ashamed of yourself! If you guys wouldve accommodate me in the beginning when I first started complaining about issues with the car (day of and day after) and multiple xs threw these 3 mnths! . Not only did u guys neglected the fact I have been non stop calling about issues with this car! But to try and ******* me into thinking your cutting ME A DEAL WITHOUT CHARGING ME LABOR. When yall knew that light has been on. since day one yall cleared it As with the rattling and the corroded rusted out breaks. Shameful. GOD SEES ALL AND KNOWS ALL. I cant believe it!