BBB Accredited Business sinceAdditional Locations
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Lou Bachrodt Auto Mall is an auto dealer specializing in new cars from several manufacturers, as well as used vehicles from a variety of makes, both foreign and domestic. This company serves the Rockford metropolitan area, including Machesney Park, Loves Park, Pecatonica, Winnebago, Roscoe, Rockton, Belvidere, Byron, Durango, Seward, Marengo, Kingston, Kirkland, Stillman Valley, Cherry Valley, Esmond, Genoa, Chana, Mt Morris, Oregon, and Sycamore. This company sells new cars from Chevrolet, BMW, Buick, and Volkswagen. The company also sells used cars from a variety of manufacturers, including Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Jeep, Kia, Lexus, Lincoln, Mazda, Mercedes-Benz, Mitsubishi, Nissan, Pontiac, RAM, Saturn, Scion, and Toyota.
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A BBB Accredited Business since
BBB has determined that Lou Bachrodt Auto Mall meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Lou Bachrodt Auto Mall include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 11 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Patrick Bachrodt, President Mr. Richard Goodson, Service Manager Ms. Ann McDaniel, Executive Assistant
Auto Dealers - New Cars Automobile Dealers - Imported Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Diagnostic Service Auto Repair & Service New Car Dealers (NAICS: 441110)
Alternate Business NamesBachrodt BMW Lou Bachrodt Auto Mall Lou Bachrodt Chevrolet Co. Lou Bachrodt VW
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview