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BBB Accredited Business sinceAdditional Locations
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Lexus of Naperville is a car dealership which sells new automobiles primarily from Lexus as well as used vehicles from a variety of other manufacturers. This company serves the western suburbs of Chicago, including Warrenville, Woodridge, Bolingbrook, Romeoville, Plainfield, Aurora, Montgomery, Oswego, Lemont, Lisle, Downers Grove, Westmont, Hinsdale, Burr Ridge, Winfield, Wheaton, Lombard, Villa Park, West Chicago, North Aurora, Batavia, Lockport, Carol Stream, Glendale Heights, Lombard, and Oak Brook. This company sells primarily new cars from Lexus, but also sells used vehicles. Manufacturers available include Cadillac, Honda, Mazda, Volkswagen, Acura, Chevrolet, Hyundai, Mercedes-Benz, Audi, Ford, Infiniti, Nissan, BMW, GMC, Lincoln, and Toyota. Cars range in model year from 2003 to the most recent model year, and mileage varies from under 10,000 to over 90,000. Cars vary in price from under $5,000 to over $50,000.
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A BBB Accredited Business since
BBB has determined that Lexus of Naperville meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Lexus of Naperville include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Bill Kuniej, GSM Mr. Daniel Wolf, President Mr. Randy Wolf, V.P. - GM Mr. Dan Wolf, Jr., V. P. GM
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Repair & Service New Car Dealers (NAICS: 441110)
Alternate Business NamesChevrolet of Naperville Toyota of Naperville
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview