BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Larry Roesch Volkswagen of Bensenville

Phone: (630) 860-0400 Fax: (630) 595-6003 313 W. Grand Ave., Bensenville, IL 60106 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Since 1923, the Larry Roesch name has helped people in Illinois get the cars that they need with the service that they deserve. Even after over 90 years, we are still family owned, and we think that’s very important. It allows us to give our customers individual attention even with big brands like Volkswagen. We are now under the expert guidance of Jeanine Roesch. With her at the helm, we still adhere to the family values that our business was founded on back in 1923. Come to Larry Roesch Volkswagen of Elmhurst and experience the friendliest place in town first hand.
When you need a car and you need great customer service, Larry Roesch Volkswagen of Elmhurst is the place for you. Volkswagen is a powerful brand and we are proud to bring them to the Bensenville area. From our dealership, we can serve all of Chicagoland including Elmhurst, Downers Grove, Bloomindale, Shamburg, and all the surrounding areas. Let us treat you right, and let us get you into a car that you can count on.
When it comes to our inventory of Volkswagen vehicles, there really is something for everybody. Whether you are into the Jetta, Passat, or Golf models that we have on our lot, or if you want that VW in an SUV format with the Tiguan or Touareg, we are bound to have what you need. We even have the iconic Beetle. Larry Roesch Volkswagen of Elmhurst is sure to have the Volkswagen you’ve always wanted. Browse through our inventory online, or come and see us today.
If you are looking for a used vehicle, then we can help you out there too. We have an extensive used inventory that is bound to provide you with the options that you need when you are out there looking for your next vehicle. We have cars, trucks, and SUVs from a variety of manufacturers, and we also have a huge selection of pre-owned Volkswagen vehicles. Each vehicle in our used inventory undergoes an extensive and careful inspection to ensure that you always get a quality vehicle form Larry Roesch Volkswagen of Elmhurst. Let our friendly staff help you find the perfect vehicle today.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Larry Roesch Volkswagen of Bensenville include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Larry Roesch Volkswagen of Bensenville
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 05, 2003 Business started: 01/01/1923 in IL Business started locally: 01/01/1923 Business incorporated 09/27/1996 in
Type of Entity

Limited Liability Company (LLC)

Business Management
Mrs. Jeannine Roesch, Owner Mrs. Susan, Controller
Contact Information
Principal: Mrs. Jeannine Roesch, Owner
Principal: Mrs. Jeannine Roesch, Owner
Related Businesses
Larry Roesch Chrysler Jeep Dodge Ram Larry Roesch Mitsubishi of Orland Park Larry Roesch Auto Body Larry Roesch Ford Roesch Ford
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars New Car Dealers (NAICS: 441110)

Products & Services

Larry Roesch Volkswagen of Bensenville sells the following brand(s): Volkswagen, Volkswagen

Alternate Business Names
Larry Roesch Volkswagen of Bensenville Roesch Finco, L.L.C . Roesch Finco, L.L.C .

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.