BBB Accredited Business since
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Joe Cotton Ford is a car dealership selling new vehicles from Ford as well as used automobiles from a variety of manufacturers, both foreign and domestic. This company serves the western suburbs of Chicago, including Wayne, Glendale Heights, Wheaton, West Chicago, Glen Ellyn, Lombard, Roselle, Medinah, Hanover, Bartlett, St Charles, Geneva, Villa Park, Winfield, Itasca, Wood Dale, Schaumburg, Warrenville, North Aurora, Oakbrook Terrace, Oak Brook, Addison, Wood Dale, and Elmhurst. The company sells new Ford cars from the two most recent model years as well as used cars and trucks from a number of manufacturers, including Buick, Chevrolet, Honda, Hyundai, Lincoln, Mazda, Mitsubishi, Nissan, Saturn, Scion, Toyota, and Volkswagen. Vehicles range in price from under $5,000 to over $40,000 and vary in mileage from under 10,000 miles to over 100,000 miles. Both manual and automatic transmission are available.
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A BBB Accredited Business since
BBB has determined that Joe Cotton Ford, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Joe Cotton Ford, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementMr. Tracy Conn, VP Mr. Paul Cotton, General Manager
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New New Car Dealers (NAICS: 441110)
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview