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BBB Accredited Business since

Honda of Joliet

Phone: (815) 439-2222 Fax: (815) 439-2380 3225 Plainfield Rd., Joliet, IL 60431 http://www.hondaofjoliet.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Honda of Joliet is a Honda dealership that offers new and used vehicles. This dealership is located in Joliet, IL, and serves the south-western Chicago suburbs including Bolingbrook, Romeoville, Lockport, Crest Hill, Fairmont, Manhattan, New Lenox, Tinley Park, Wilmington, Elwood, Shorewood, Plattville, Kankakee, Coal City, Braidwood, Frankfort, Homewood, Chicago Heights, Naperville, Plainview, Orland Park, Blue Island, Oak Lawn, Aurora, Yorkville, Plano, and Oswego. This business offers new Honda vehicles as well as used vehicles of all makes, auto parts, automotive repair and servicing, and automotive financing.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Honda of Joliet meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Honda of Joliet include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on Honda of Joliet
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: May 06, 1998 Business started: 06/01/1967 Business started locally: 06/01/1967 Business incorporated 11/01/1991 in IL
Type of Entity

Corporation

Business Management
Mr. Rick Korallus, President
Contact Information
Principal: Mr. Rick Korallus, President
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Body Repair & Painting Auto Diagnostic Service Auto Repair & Service Brake Service Transmissions - Automobile Auto Services Auto Dealers - Hybrid Vehicles New Car Dealers (NAICS: 441110)

Alternate Business Names
Honda Superstore of Joliet

Customer Review Rating plus BBB Rating Summary

Honda of Joliet has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

3/18/2015 Problems with Product/Service
7/24/2014 Problems with Product/Service
9/30/2013 Billing/Collection Issues

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

1 Customer Review on Honda of Joliet
Positive Experience (0 reviews)
Negative Experience (0 reviews)
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