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          Gurnee Hyundai-Genesis has 1 locations, listed below.

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            Business ProfileGurnee Hyundai-Genesis

            New Car Dealers
            BBB accredited business

            Contact Information

            6251 Grand Ave

            Gurnee, IL 60031-1614

            Visit Website
            (866) 939-0387

            Business hours

            7:00 AM - 9:00 PM
            Business Hours
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            7:00 AM - 9:00 PM
            Closed

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            Customer Reviews

            2.58/5

            Average of 48 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            36 complaints closed in last 3 years

            12 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 5/18/2016

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Gurnee Hyundai specialize in the retail sales and service of new Hyundai products, Certified Pre-Owned Hyundai vehicles and quality pre-owned vehicles.

            Products & Services

            Hyundai Vehicles, Hyundai Certified Pre-Owned Vehicles, Genuine Hyundai Replacement Parts, Genuine Hyundai Accessories, New & Used Vehicle Leasing & Financing, Motor Vehicle Repairs

            Business Details

            Location of This Business
            6251 Grand Ave, Gurnee, IL 60031-1614
            BBB File Opened:
            7/9/1999
            Years in Business:
            40
            Business Started:
            1/1/1984
            Business Started Locally:
            1/1/1984
            Business Incorporated:
            6/4/1998
            Accredited Since:
            5/18/2016
            Type of Entity:
            Corporation
            Alternate Business Name
            • Rohr-Gurnee Motors, Inc.
            • Gurnee Hyundai
            Hours of Operation

            Primary

            M:
            7:00 AM - 9:00 PM
            T:
            7:00 AM - 9:00 PM
            W:
            7:00 AM - 9:00 PM
            Th:
            7:00 AM - 9:00 PM
            F:
            7:00 AM - 9:00 PM
            Sa:
            7:00 AM - 9:00 PM
            Su:
            Closed
            Business Management
            • Mr. John Kokkalis, General Manager
            Additional Contact Information

            Fax Numbers

            • (847) 856-8791
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            36 Customer Complaints

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            File a Complaint

            Most Recent Customer Complaint

            01/25/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My engine light came on within 2 months of my purchase. The employees at this dealership are very racist and very unprofessional . I would never recommend anyone to this dealership . *** filed a dealer complaint. Someone need to investigate them. They are selling cars that are being traded in with all kinds of issues. They do a quick fix, then once your 30 day warranty with the dealership runs out. Then you have to go to the extended warranty to get your vehicle repaired. Ifs a big money scams!
            Read More
            Read 35 More Complaints

            Customer Reviews

            48 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Raul C

            02/24/2024

            First dont buy a HYUNDAI !!! Engine problems burning oil.. Hyundai dont want to take responsibility for itIf you have time to deal with this kind of **!! Sh!** go for it, but I dont think so!Second DONT GO TO GURNEE HYUNDAI, this place is totally garbage every department, specially service check every time they service you cuz they dont even do anything and they charge you for it. Many fuc** times I was there for oil change they would never do it, they would only add more oil and send the car out now Im having problems with my engine and no one wants to take responsibility Spent more money on buying a better car with a better dealer ********************* ON A HYUNDAI CAR theyre garbage
            Read 47 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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