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BBB Business Review

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BBB Accredited Business since

Grossinger Honda

Phone: (773) 274-7777 6600 N Western Ave, Chicago, IL 60645 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Grossinger Honda is an auto dealership which specializes in new cars from Honda, and also sells used vehicles from a variety of manufacturers. This company serves downtown Chicago and the surrounding areas, including the communities of West Ridge, Rogers Park, North Park, Evanston, Lincolnwood, Park Ridge, Skokie, Albany Park, Lincoln Square, Ravenswood, Uptown, Edgwater, Forest Glen, Skokie, Portage Park, Kelvyn Park, Belmont Cragin, Hermosa, Lake View, West Lakeview, Jefferson Park, and North Park. This company sells new Hondas from the two most recent model years, as well as used vehicles from Nissan, Chrysler, Hyundai, Volkswagen, Acura, Chevrolet, Ford, GMC, Jeep, Kia, and Mazda. Cars range in year from 2003 to the most recent model year, and range in price from $5,000 to over $35,000. Mileage varies from under 10,000 to over 90,000 miles, and automatic and manual transmission vehicles are available. Fuel types include gas, diesel, and hybrid.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Grossinger Honda meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 1
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 8

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Grossinger Honda
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 6

Additional Information

BBB file opened: December 05, 2013 Business started: 08/26/2013 in IL Business started locally: 08/26/2013 Business incorporated 08/26/2013 in IL
Type of Entity


Business Management
Mr. Gary Grossinger, President Mr. Brian Weinberg, General Manager
Contact Information
Principal: Mr. Gary Grossinger, President
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Body Repair & Painting Auto Repair & Service Auto Repairing - Foreign Auto Services Auto Dealers - Hybrid Vehicles New Car Dealers (NAICS: 441110)

Alternate Business Names
Grossinger Honda - Chicago Grossinger Imports, Inc.

Customer Review Rating plus BBB Rating Summary

Grossinger Honda has received 3.9 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.