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Find a Location

Gillespie Ford has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGillespie Ford

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.29/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/1/2016

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    If you plan to buy a Ford Fiesta, Focus, Fusion, Mustang, C-Max, Taurus, Escape, Transit Connect, Edge, Flex, Explorer, Expedition, F-150, Transit, or Super Duty, you will always find great prices, great service and factory original factory parts at Gillespie Ford. Our Ford dealership sells many new & used vehicles. Gillespie Ford has a state of the art service department to help serve our Chicago area customers, and will work with you maintaining your vehicle in excellent condition. Our factory trained Service & Parts staff members are experts so many customers return to for help in keeping their new & used Ford vehicles in great shape.  So bring your vehicle in for your next service appointment and treat yourself and your new or pre-owned Ford to top notch service.

    Products & Services

    This company offers AUTO SALES AND SERVICE

    Business Details

    Location of This Business
    18834 W Grand Ave, Gurnee, IL 60031
    BBB File Opened:
    4/21/2008
    Years in Business:
    9
    Business Started:
    3/10/2015
    Business Started Locally:
    3/3/2006
    Business Incorporated:
    12/23/2014
    Accredited Since:
    3/1/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Gillespie Automotive LLC
    Hours of Operation

    Primary

    M:
    9:00 AM - 9:00 PM
    T:
    9:00 AM - 9:00 PM
    W:
    9:00 AM - 9:00 PM
    Th:
    9:00 AM - 9:00 PM
    F:
    9:00 AM - 9:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Jim Lojas, Sales Manager
    Contact Information

    Principal

    • Mr. Jim Lojas, Sales Manager

    Customer Contact

    • Mr. Jim Sledz, General Manager
    Additional Contact Information

    Fax Numbers

    • (847) 377-9798
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/16/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Bought a car, didnt get the warranty however ******** law requires that every car dealer provide a 15-day used car warranty to buyers of used cars purchased in the state. Havent had my car no longer than a week, *** the sales manager didnt honor this law, he was also rude about it and also ***. This dealership ship sells lemons. I had to get my car fixed for $500. The oil leak wasnt the only problem with that was wrong with the car. I drove almost 2 hours away to get this car from where I live at.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Gus R

    5 stars

    04/05/2024

    *** was the best! Ask for him! Great guy! Smoothest car buying experience!

    Local BBB

    BBB of Chicago & Northern Illinois

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