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Find a Location

Gerald Nissan of Naperville has 1 locations, listed below.

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    Customer ReviewsforGerald Nissan of Naperville

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    4 Customer Reviews

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    • Review from Bryan W

      1 star

      09/20/2022

      After declining their warranties several times the Finance Manager reSubmitted my paperwork saying there was a misprint and had me resign real quick knowing I wouldn't re read the contract (which I should have) He added in the warranties I had declined on several occasions, adding over 3k to loan without my permission or knowledge. Over a month of fighting with the loan company and filing discrepancies They only ever removed **** from the loan not the full 3k. Beware and read anything they are stealing from people hoping they dont notice.

      Gerald Nissan of Naperville Response

      09/21/2022

      This entire situation has been handled, and I have spoken to the customer, and he is pleased with the resolution
    • Review from Syed F

      1 star

      02/18/2022

      Gerald Nissan of Naperville is charging 10% over the **** stating that their action justifies the shortage of cars.Buyers be aware of this scam!!!
    • Review from Guenther P

      1 star

      01/30/2022

      I scheduled an appointment to test drive two used cars advertised on dealership's website. The dealership multiple times confirmed the availability of the cars. At the appointment I was quickly informed that both cars failed the inspection and are therefore not available. I would like to give that dealership a negative star rating. They try luring customers into the dealership promising certain inventory. Once they have you there they try selling you the lemons sitting in their lot.
    • Review from Masamune T

      1 star

      10/11/2021

      If I can give 0 star...or "minus"...I would...The worst car buying experience in *********************************************************************************** value of $33,750, which was already guaranteed by Carmax for $35,000. In return to not to negotiate the listed price on cars.com, cargurus.com at $46,360...However, this dealer could have maliciously added "dealer **** up" & "Dealer Prot. pkg" without my consent nor explanations. In total, those 2 things added $6,131 on top of the listed MSRP sales price WITHOUT mentioning to me once...not even a word...It is obvious that, this dealer will not honor their own advertised price...It is also my fault as I did realize high finance amount...but, I neglected to check on the details as I should've never trust anyone especially a car salesman.That is the definition of "predatory", if it was done maliciouslyLet see what happen tomorrow and I will be glad to hear their explanations on adding $6,131 on top without my consent...Update 10/11/21 Basically, they will do nothing. Just SOL, but it is ok for me as I can afford the vehicle plus subsidy to the Gerald Nissan from my heard earned money unlike them. I can sleep at night knowing I have done nothing wrong, it is definitely upsetting, but it is also my mistake to trust the word of a car salesman as they are probably the worst out of us humanity. My learning? Never go back to Gerald Nissan period and so should you.

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