4 of 8 images | See All Images
BBB Accredited Business since 11/01/2003
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Request a Free Quote
A BBB Accredited Business since 11/01/2003
BBB has determined that Gary Lang Auto Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Gary Lang Auto Group's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 12 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Problems with Product / Service||9|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||12|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Gary Lang Auto Group
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Type of Entity
Incorporated: May 1983, IL
Contact InformationPrincipal: Mr. Gary Lang (President)Customer Contact: Ms. Dixie Gilmore (Secretary)
Auto Dealers - New Cars, Transmissions - Automobile, Mufflers & Exhaust Systems, Engines - Gasoline, Engines - Fuel Injection Service & Parts, Brake Service, Auto Repair & Service, Auto Diagnostic Service, Shock Absorbers, Auto Parts & Supplies - New, Auto Dealers - Used Cars
Alternate Business NamesLang Auto Group - Gary, Gary Lang Chevrolet, Inc., Gary Lang Imports, Inc., Gary Lang Cadillac Buick, Inc.
Lemon Law Facts
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview