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Find a Location

McGrath Evanston Subaru has 1 locations, listed below.

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    Business ProfileforMcGrath Evanston Subaru

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/1/2006

    Years in Business: 28

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Evanston Subaru is a Chicago New & Used Subaru Dealership, and was the winner of 2016's Subaru "Love Promise Dealer of the Year."

    Business Details

    Location of This Business
    3340 Oakton St, Skokie, IL 60076-2953
    BBB File Opened:
    7/1/1996
    Years in Business:
    28
    Business Started:
    3/26/1996
    Business Started Locally:
    3/26/1996
    Business Incorporated:
    3/26/1996
    Accredited Since:
    9/1/2006
    Type of Entity:
    Corporation
    Alternate Business Name
    • Evanston Subaru, Inc.
    • Evanston Subaru
    • Evanston Subaru Isuzu
    • Evanston Subaru in Skokie
    Hours of Operation

    Primary

    M:
    9:00 AM - 9:00 PM
    T:
    9:00 AM - 9:00 PM
    W:
    9:00 AM - 9:00 PM
    Th:
    9:00 AM - 9:00 PM
    F:
    9:00 AM - 9:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Evan Paddor
    Contact Information

    Customer Contact

    • Mr. David Wasserman
    • Mr. Jeremy Gleason, General Manager

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/23/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On Aug 29, 23 I brought my Subaru Forester to have my door lock fixed. I paid them by **** $525. An hour later I realized that the remote opener on my key stopped working. I told the dealer what had transpired and few days later I brought my car back and they did not fix the problem. The Manager originally told me that Sh_t happens and the door lock problem and the remote problem are not related. My remote key worked perfectly well before bringing the car to the dealership. I am very upset at their attitude and response.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ChenSha

    1 star

    03/17/2024

    I got brand new Subaru 2024 crosstrek sport here November 2023.It has 1900 miles, and the bottom is all eroded. I got in yesterday, talked/argued with 5 people, got pushed back and forth between service and sales. 2 guys in the process commented yeah it is REALLY rusted. The employees/upper management I talked to gave me contradictive answers too: 1 person tried to convince me it is normal to be SO eroded after 4 months of use, we cannot fix this for you. 1 person said he had never seen any car getting eroded that early(which by the way proves my car has defected part) but still says we cannot fix this for you. This is so frustrating. I was treated rudely and got yelled at, they are not on the customs side. Its a 4 months old car, parks in my indoor garage and erodes like this. They try to convince me its normal. Im going to call Subaru to get the issue resolved. I will not buy a car here again nor recommend this place to anyone.

    Local BBB

    BBB of Chicago & Northern Illinois

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