BBB Accredited Business since
Phone: (847) 741-2100 Fax: (847) 628-2849 1600 W Lake St, Streamwood, IL 60107
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A BBB Accredited Business since
BBB has determined that Elgin Toyota Scion meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Elgin Toyota Scion include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 24 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||17|
|Total Closed Complaints||24|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMr. Bob Ellis, General Mgr. Mr. Mike Barich, Parts and Service Director Mr. Robert Loquercio, Owner Ms. Amy Volkening, Internet Manager
Auto Dealers - New Cars Auto Dealers - Used Cars Tire Dealers Auto Repair & Service Auto Services Auto Lube & Oil - Mobile Auto Parts & Supplies - Custom Wheels/Rims New Car Dealers (NAICS: 441110)
Alternate Business NamesElgin Toyota Robert Loquercio Enterprises
Products & Services
This company is an automobile dealership.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview