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A BBB Accredited Business since
BBB has determined that Ed Napleton Acura KIA of Elmhurst meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Ed Napleton Acura KIA of Elmhurst include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 27 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||13|
|Total Closed Complaints||27|
Additional Complaint Information
According to information provided the Bureau, as of January 2001, Ed Napleton Olds is no longer in business. If you have
an unresolved dispute with the company you may wish to seek legal advice or contact the following agency for assistance.
Attorney General Consumer Protection Division
100 W. Randolph Street
Chicago, Illinois 60601
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Type of Entity
Business ManagementWill Mulcahy, General Manager Amanda Grayson, General Manager Mr. Edward Napleton, President Kristen Napleton, VP of Corporate Development
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Repair & Service New Car Dealers (NAICS: 441110)
Alternate Business NamesEd Napleton Acura Ed Napleton's Elmhurst Imports, Inc Napleton's Kia of Elmhurst
Products & Services
This company offers sales and service of automobiles
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview