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          Dupage Chrysler Dodge Jeep Ram has 1 locations, listed below.

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            Business ProfileDupage Chrysler Dodge Jeep Ram

            New Car Dealers
            BBB accredited business

            Contact Information

            433 E North Ave

            Glendale Heights, IL 60139-3507

            Visit Website
            (630) 446-1400

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            Customer Reviews

            2/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/1/2010

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            433 E North Ave, Glendale Heights, IL 60139-3507
            BBB File Opened:
            2/24/2003
            Years in Business:
            15
            Business Started:
            5/28/2008
            Business Started Locally:
            5/28/2008
            Business Incorporated:
            5/5/2008
            Accredited Since:
            11/1/2010
            Type of Entity:
            Corporation
            Business Management
            • Mr. Joe Segreti, General Manager
            • Mr. Tom Conway, General Sales Manager
            • Mr. Jim Spellman, Owner
            Contact Information

            Principal

            • Mr. Tom Conway, General Sales Manager
            • Mr. Jim Spellman, Owner

            Customer Contact

            • Mr. Jim Spellman, Owner
            • Ms. Mandy Martin, Executive Manager
            Additional Contact Information

            Fax Numbers

            • (630) 653-3227
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/20/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I purchased a 2021 Ram **** back in February of 2023 and we later found it not to be a good fit for our family. We traded in on June of this year.In June we signed the odometer statement for the warranty refund and emailed and contacted the dealer in multiple occasions. The warranty refund was never processed and my calls to follow up on the status of the refund were ignored for the most part. If it was answered it was just a repeat of the statement that as soon as they issued the refund check I would get a call to pick it up. In October we went in person - was when ********************* the finance manager said the paper work was lost and had me sign another odometer statement and said he would call me as the check was issued. Nothing to date - We reached back out via phone and were put in touch with the sales manager *************************** - who stated the same that the check would be issued within two weeks he would give us a call for pick up - and here we are 12/20 and the refund has not been processed.
            Read More
            Read 12 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Steve M

            02/04/2023

            I dont normally write reviews. But I cannot let this go without mentioning the impeccable service that I have been receiving from DuPage RAM ever since I purchased my 2019 RAM **** Truck over 4 years ago. On December 7th I was involved in a front end collision with my truck. The first person I thought of that I knew would direct me to the right place was ******************* at ***** RAM in ****************. She absolutely cares about the customer and treats you the way she would like to be treated. She sent me to ******************* in ********** and hooked me up with the owner ****. My truck was back in my possession not only in a timely manner but better than it was before the crash! Thank you ******************* for your professionalism, experience and most of all your kindness. *******************

            Dupage Chrysler Dodge Jeep Ram Response

            02/05/2023

            We greatly appreciate your time to write this review. We are pleased to hear you had a great experience! Cheri is definitely an asset to our dealership.

            Dupage Chrysler Dodge Jeep Ram Response

            02/05/2023

            We greatly appreciate your time to write this review. We are pleased to hear you had a great experience! Cheri is definitely an asset to our dealership.
            Read 3 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

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