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BBB Accredited Business since

Cucci Ford

Additional Locations

Phone: (847) 551-3300 View Additional Phone Numbers 800 Dundee Ave, East Dundee, IL 60118 View Additional Email Addresses http://cucciford.com View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Cucci Ford is an auto dealership specializing in new automobiles from Ford, which also sells used vehicles from a variety of manufacturers, both foreign and domestic. This company serves the northwest suburbs of Chicago, including West Dundee, Carpentersville, Dundee Township, Barrington Hills, Elgin, Gilberts, Sleepy Hollow, South Barrington, Hoffman Estates, Algonquin, Barrington, Inverness, Lake in the Hills, Fox River Grove, Lake Barrington, North Barrington, Pingree Grove, Streamwood, Hanover Park, Bartlett, Crystal Lake, and Oakwood Hills. This company sells new cars from Ford and also used vehicles from a number of manufacturers, including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Dodge, GMC, Honda, Hummer, Hyundai, Infiniti, Jeep, Lamborghini, Lincoln, Mazda, Mercedes-Benz, Mercury, Mitsubishi, Nissan, Pontiac, Ram, Toyota, and Volkswagen. Cars range in price from under $50,000 to over $350,000 and include those from 1992 to the most recent model year. Mileage varies from under 50,000 miles to over 250,000 miles and both automatic and manual transmission are available.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cucci Ford meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Cucci Ford include:

  • Length of time business has been operating
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cucci Ford
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 01, 1981 Business started: 06/10/1980 Business started locally: 06/10/1980 Business incorporated 02/26/2014 in IL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Illinois Secretary of State
69 W. Washington, Room 1240, Chicago IL 60602
http://www.state.il.us
Phone Number: (312) 793-1010

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Neil Becker, Owner Mr. Nick Cucci Mr. Ted Cucci, Owner Mr. Jon Molero, General Sales Manager
Contact Information
Principal: Mr. Neil Becker, Owner
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Electric Equipment Auto Parts & Supplies - New Heaters - Automotive Springs - Automotive - Sales & Service Tire Dealers Auto Air Conditioning Alternators & Generators - Auto Repair Auto Paintless Dent Repair Auto Accessories Auto Diagnostic Service Auto Electric Service Auto Repair & Service Auto Repair & Service - Diesel Auto Repair & Service - Airbags Auto Repair - Suspension Auto Repair - Steering & Suspension Auto Repair - Shocks Auto Repair - Power Steering Lubricating Service - Automotive Radiators - Automotive Transmissions - Automobile Differentials - Automobile Auto Repair - Windshield, Glass Shops Auto Dealers - Hybrid Vehicles Auto Service - Tires/Batteries/Accessories Auto Appraisers New Car Dealers (NAICS: 441110)

Alternate Business Names
Cucci Auto Group, LLC Cucci Ford
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.