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Find a Location

Classic Dealer Group has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Classic Dealer Group

      515 N Green Bay Rd Waukegan, IL 60085-3101

    • Classic Dealer Group

      425 N Green Bay Rd Waukegan, IL 60085-3148

    Business ProfileforClassic Dealer Group

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Classic Toyota and Classic Kia are new and used car dealerships located in Waukegan IL. Classic has been family owned and operated since 1989. We are dedicated to top quality customer service. Your satisfaction is our number one priority.
    Our Toyota and Kia product experts are committed to providing you with the most pleasurable car buying experience you have ever had. Our sales staff has many years of experience satisfying our customers' inquiries and automotive needs.

    Business Details

    This is a multi-location business.

    Find a Location

    Classic Dealer Group has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Classic Dealer Group

        515 N Green Bay Rd Waukegan, IL 60085-3101

      • Classic Dealer Group

        425 N Green Bay Rd Waukegan, IL 60085-3148

      Location of This Business
      515 N Green Bay Rd, Waukegan, IL 60085-3101
      BBB File Opened:
      5/14/1990
      Years in Business:
      56
      Business Started:
      4/1/1968
      Business Started Locally:
      4/1/1968
      Type of Entity:
      Corporation
      Alternate Business Name
      • Classic Toyota/Scion/Kia
      Business Management
      • Mr. Bill King, Director of Operations
      • Mr. Kevin O'Neill, Director of Sales and Marketing
      Contact Information

      Principal

      • Mr. Bill King, Director of Operations

      Customer Contact

      • Mr. Kevin O'Neill, Director of Sales and Marketing
      Additional Contact Information

      Fax Numbers

      • (847) 596-6530
        Primary Fax

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/06/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Since November 2022 I have been having an issue with my front end collision sensor. I have brought the car in numerous times to have this repaired. They cant fix it since it doesnt throw a code. I have left the car with them so they can see it happen. It just wont throw a code. I have multiple pictures of it happening. I have now brought in my car to leave it with them until they can figure it out. Now they are telling me they cant fix it because its throwing a code for the back sensor since I was hit in a parking lot. They will NOT fix this issue. Its under warranty and they wont replace any sensors without a code. I have called Kia ******** service multiple times, I have a case number, but no one follows up.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Freddrick D

      1 star

      10/06/2023

      Horrible Hertz ******************* I booked a SUV three weeks in advance. 30 minutes before my reservation the attendant (White guy 20s) tells me that he cannot accommodate my reservation. I had to got to another rental place and pay ****** more than what my reservation was for. I will never reserve with Hertz Rental again and want the ****** I had to pay extra. Horrible business and service. Never again!!!!!!!

      Local BBB

      BBB of Chicago & Northern Illinois

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