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BBB Accredited Business since

CJ Wilson Mazda of Orland Park

Phone: (708) 444-3200 Fax: (708) 245-7669 View Additional Phone Numbers 8910 W 159th St, Orland Park, IL 60462 View Additional Email Addresses http://www.cjwilsonmazdaoforlandpark.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

CJ Wilson Mazda of Orland Park is a car dealer specializing in new Mazda vehicles, which also sells high-end pre-owned and certified pre-owned vehicles from other manufacturers. Located in Orland Park, IL, this company serves the southwestern suburbs of Chicago, including Tinley Park, Orland Hills, Homer Glen, Palos Park, Palos Heights, Oak Forest, Midlothian, Mokena, Frankfort Square, Lemont, Country Club Hills, Crestwood, Alsip, Palos Hills, Worth, Robbins, New Lenox, Posen, Blue Island, Olympia Fields, Fairmont, Lockport, Ingalls Park, and Crest Hill. The company has been in business since 2002 and is connected to the CJ Wilson Children's Charities, which encourages children's participation in community service that will help children and their families who are struggling with chronic illness or other financial or social issues.

This company sells new and used vehicles, including new Mazda vehicles. Vehicles from the two most recent model years are available and range from price from $10,000 to $50,000. Body styles include convertibles, hatchbacks, sedans, SUVs, and wagons. Features available include 3rd row seats, auxiliary audio input, fog lights, heated seats, heated side mirrors, leather seats, memory foam seats, navigation systems, parking sensors, rain sensing wipers, rear air conditioning, and steering wheel controls. Their used car collection includes cars ranging in price from under $10,000 to over $50,000 and with mileage under 30,000 to over 100,000. Makes include BMW, Buick, Chrysler, Dodge, Ford, Honda, Hyundai, and Jeep. Years include the most recent model year to 1997. Certified pre-owned vehicles are available.

Visit the website for CJ Wilson Mazda of Orland Park to learn more about the dealership, read about their services, and browse their inventory of new and used cars.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that CJ Wilson Mazda of Orland Park meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for CJ Wilson Mazda of Orland Park include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on CJ Wilson Mazda of Orland Park
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 05, 2003 Business started: 05/31/2014 in IL Business started locally: 05/31/2014 Business incorporated 03/25/2014 in IL
Type of Entity

Corporation

Business Management
Mr. Eric Vates, Vice President Mr. Bob Cook, Fix Op Dir Ms. Anet Ruzga, Office Mngr
Contact Information
Customer Contact: Mr. Bob Cook, Fix Op Dir
Principal: Mr. Eric Vates, Vice President
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Repair & Service Auto Repair - Tune-Up Auto Services Auto Service - Tires/Batteries/Accessories New Car Dealers (NAICS: 441110)

Alternate Business Names
CJWMOP Corp
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.