Desired Settlement i would like 500 dollars back in witch i would have done if i knew it was not a LS im just really up set and the problem is it was all verbal so i dont know what to do i want the car but its a fine car i was just lied to i got it for a good price but i would of settled for 500 less please take a look in to it the guys name ******************
Business Response Contact Name and Title: ***** *********** GM Contact Phone: XXXXXXXXXX Contact Email: ******@billkaychevrolet.com After interviewing my salesperson and management staff we've come to the conclusion we we're not at fault. The car that Mr. ******** purchased was nationally advertised on various third party websites as well as our as a non LS. **** said he never eluded to the fact it was. Nonetheless, it's tough to confirm verbal interactions from both parties. I will tell you we pride ourselves on integrity and quoting accurate information. I did a analysis of the vehicles value and in fact it was purchased hundreds if not over a thousand dollars less than comparable like models. In fact, the cheapest LS i found for sale was $4000 dollars and it had over 100,000 miles on it. In the case of this vehicle it had 68,723 upon delivery. I've been on ****** **** ***** ******** and ****. The prices varie from $3200 dollars all the way up to $4700 dollars when asking for a fair purchase price. I've attached comps for sale as well as the purchase price that Mr. ******** paid. In closing, we sold the vehicle under market as we do many used vehicles because we deal in a high volume sales environment. We strive for customers for life, not "one shot deals." Our 50 year reputation and A+ rating with BBB confirm that. We we're not at fault. But as a good will gesture I'll offer Mr. ******** an oil change and ocmplete vehicle detail that has a retail value of $130 dollars. I can be reached at XXX-XXX-XXXX if Mr. ******** would like to discuss this further. He has not contacted myself nor any member of my management team to date. Thank you for your time and let us know if there's anything else we can do to help. Cordially, ***** *********** General Manager.
Consumer Response (The consumer indicated he/she ACCEPTED the response from the business.) I was tricked and **** knows what he did was wrong but you are right I have no proof. I did speak with paul at the dealership after realizing the situation and he insisted it was an LS.
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