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Find out more about Bill Jacobs Chevrolet, Inc.:
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BBB Accreditation This business is not a BBB Accredited Business. |
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BBB Rating for Bill Jacobs Chevrolet, Inc.Based on BBB files, Bill Jacobs Chevrolet, Inc. has a BBB Rating of A- on a scale from A+ to F. |
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Business Contact and Profile for Bill Jacobs Chevrolet, Inc. |
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| Name: | Bill Jacobs Chevrolet, Inc. |
| Phone: | (815) 725-7110 |
| Fax: | (815) 725-5838 |
| Address: | 2001 W Jefferson St |
| Joliet, IL 60435-8135 | |
| Website: | www.billjacobsauto.com |
| Original Business Start Date: | January 1955 |
| Principal: | Mr. William T. Jacobs, President/Treasurer |
| Customer Contact: | Mr. William T. Jacobs, President/Treasurer - (815) 725-7110 |
| Email Address: | |
| Type of Business: | Auto Dealers-New Cars, Auto Dealers-Used Cars |
| BBB Accreditation: | Bill Jacobs Chevrolet, Inc. is not a BBB Accredited business. |
| Additional DBA Names: |
Bill Jacobs Plainfield Jacobs Chevrolet, Inc. - Bill Bill Jacobs Chevrolet Joliet Bill Jacobs Mazda Bill Jacobs Mitsubishi Bill Jacobs Kia Bill Jacobs Joliet |
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Business Management Additional company management personnel include: Ms. Barbara J. Frangella - Secretary |
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Customer Complaint History for Bill Jacobs Chevrolet, Inc.When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. BBB processed a total of 23 complaints about Bill Jacobs Chevrolet, Inc. in the last 36 months, our standard reporting period. Of the total of 23 complaints closed in 36 months, 6 were closed in the last year.
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Government Actions BBB has no information regarding government actions at this time. |
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Advertising Review BBB has no information regarding advertising review at this time. |
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Industry Tips Contracts As with any business transaction, be sure to read all agreements, guarantees, and instructions before signing. Do not be pressured into signing an agreement before you are ready and you understand all terms and conditions. Make sure all oral promises are put in writing. Be wary of vaguely worded provisions, exclusions or limitations which could pose a problem later. Never sign a contract with sections left blank. Lemon Law Facts The Lemon Law applies to motor vehicles which are either purchased or leased and used by persons for their personal or family use. It applies only to vehicles which have been repaired four or more times for the same problem or which have been out-of-service for 30 or more days, and there is a limit for filing which is about 12 months under most warranties, so if a car is older than that, it would not fall under the Illinois Lemon Law. Specific questions or interpretations of any of the above should be referred directly to BBB AutoLine Department at 1-800-955-5100. Buying a New Car If you would like to listen to a tip on "Buying a New Car" 24 hours a day please call BBB's Tel-Tips line at 312-832-0500 and press 8 + # (the pound key) + 1 and key in tip number 103. BBB has many other Tel-Tips on a wide array of topics please call 24 hours a day to hear the menu of topics. As Is Used Cars If you would like to listen to a tip on "As Is Used Cars" 24 hours a day please call BBB's Tel-Tips line at 312-832-0500 and press 8 + # (the pound key) + 1 and key in tip number 100. BBB has many other Tel-Tips on a wide array of topics please call 24 hours a day to hear the menu of topics. |
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BBB Copyright and Reporting Policy As a matter of policy, BBB does not endorse any product, service or business. If you choose to do business with Bill Jacobs Chevrolet, Inc., please let them know that you contacted BBB for a BBB Reliability Report. ID: 8297 |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: scale - BBB Rating Scale A+ A A- B+ B B- C+ C C- D+ D D- F |
| BBB Definition: resolved - The company resolved the complaint issues. |
| BBB Definition: arbitration - http://www.dr.bbb.org/ComSenseAlt/bindArb.asp |
| BBB Definition: Advertising Issues - Claims alleging print or electronic media advertised claims or practices misrepresent the service or product offer. |
| BBB Definition: Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract. |
| BBB Definition: Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff. |
| BBB Definition: Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties. |
| BBB Definition: Repair Issues - Claims of alleged incorrect diagnosis of a problem, delay in completion of repair, or inferior workmanship. |
| BBB Definition: Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Unresolved - The company failed to resolve the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Resolved - The company resolved the complaint issues. |
| BBB Definition: Administratively Closed - BBB determined that the complaint could not be satisfactorily settled using standard methods of voluntary dispute resolution |
| BBB Definition: Unresolved - The company failed to resolve the complaint issues. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |
| BBB Definition: Report - A summary of activity reflected in a company's BBB file. Includes basic business background, BBB Accreditation information, and BBB complaint activity over the previous three years. Also reports may include any known government actions, advertising issues or other information that results from activity conducted by BBB. |





