BBB Accredited Business since
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Lexus of Arlington offers a full selection of service areas including:
- New Lexus Sales
- L/Certified By Lexus Sales
- Lexus Car Loans and Financing
- L/Certified By Lexus Service Department
- Full Selection of Lexus Parts and Accessories
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A BBB Accredited Business since
BBB has determined that Arlington Lexus In Palatine meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Arlington Lexus In Palatine include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Type of Entity
Business ManagementMr. Steve Bernstein, Co-General Manager
Auto Dealers - New Cars Auto Dealers - Used Cars Auto Accessories Auto Repair & Service Auto Repair - Maintenance New Car Dealers (NAICS: 441110)
Lexus of Arlington serving Arlington Heights, IL, Palatine, IL, and Buffalo Grove, IL.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview