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BBB Accredited Business since

Acura of Libertyville

Phone: (847) 680-7333 Fax: (847) 680-8656 1620 S Milwaukee Ave, Libertyville, IL 60048 View Additional Email Addresses http://www.acuralibertyville.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Acura of Libertyville is a car dealer specializing in new cars from Acura, which also sells used cars from a variety of manufacturers. This company serves the northern suburbs of Chicago, including Vernon Hills, Mundelein, Mettawa, Lake Forest, Lake Bluff, North Chicago, Park City, Grayslake, Gages Lake, Hawthorn Woods, Long Grove, Forest Lake, Lincolnshire, Bannockburn, Gurnee, Waukegan, Wauconda, Deerfield, Highwood, and Highland Park. The company sells new cars from Acura, as well as used cars from a number of manufacturers, including Audi, BMW, Ford, Honda, Hyundai, Infiniti, Jeep, Kia, Lexus, Mercedes-Benz, MINI, Nissan, Pontiac, Scion, Subaru, Toyota, Volkswagen, and Volvo. Used cars range in year from 1998 to the most recent model year and in price from under $10,000 to over $50,000. Mileage on cars varies from under 10,000 to over 100,000, and both manual and automatic transmission is available.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Acura of Libertyville meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Acura of Libertyville include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

11 Customer Reviews on Acura of Libertyville
Customer Experience Total Customer Reviews
Positive Experience 11
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 11

Additional Information

BBB file opened: January 01, 1995 Business started: 06/01/1991 in IL Business started locally: 06/01/1991 Business incorporated 06/20/1995 in IL
Type of Entity

Corporation

Business Management
Mr. Eric Leys, General Manager
Contact Information
Principal: Mr. Eric Leys, General Manager
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Services New Car Dealers (NAICS: 441110)


Customer Review Rating plus BBB Rating Summary

Acura of Libertyville has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • 1620 S Milwaukee Ave

    Libertyville, IL 60048

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

11 Customer Reviews on Acura of Libertyville
Neutral Experience (0 reviews)
Negative Experience (0 reviews)
Fusion Chart
Fusion Chart