BBB Business Review

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BBB Accredited Business since 05/01/2011

McGrath City Honda

Phone: (773) 889-3030Fax: (773) 889-7758View Additional Phone Numbers6720 W Grand Ave, ChicagoIL 60707-2212 Send email to McGrath City HondaView Additional Web Addresses

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BBB Accreditation

A BBB Accredited Business since 05/01/2011

BBB has determined that McGrath City Honda meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised McGrath City Honda's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 22 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

22 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues15
Billing / Collection Issues1
Problems with Product / Service6
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 22

Customer Reviews Summary Read customer reviews

1 Customer Review Customer Reviews on McGrath City Honda

Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1 Customer Review

Additional Information

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BBB file opened: 02/10/2007Business started: 12/14/2006
Type of Entity

Corporation

Incorporated: September 2006, IL

Contact Information
Principal: Ms. Cindy O'Gara (Account Manager)Mr. Kevin McGrath (Vice President)Mr. Michael McGrath (President)
Related Businesses
Additional dealership at this address.
Business Category

Auto Dealers - Hybrid Vehicles, Auto Dealers - New Cars, Auto Dealers - Used Cars

Alternate Business Names
MKM Inc
Industry Tips
Lemon Law Facts

Customer Review Rating plus BBB Rating Summary

McGrath City Honda has received 5.00 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.