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BBB Business Review

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BBB Accredited Business since

The Glen Auto Body Repair, Inc.

Phone: (847) 730-5880 Fax: (847) 730-5628 3038 N Lake Terrace, Glenview, IL 60026 http://www.theglenautobody.com


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Description



The Glen Auto Body Repair Inc is an auto body repair and painting company which specializes in collision repair and paintless dent removal. Located in Glenview, IL, this company serves customers in the northern suburbs of Chicago, including Northbrook, Skokie, Evanston, Winnetka, Morton Grove, Des Plaines, Niles, Park Ridge, Kenilworth, Niles, and Wheeling. The company has over 20 years of experience in auto body repair and employs technicians who are certified by I-CAR and the National Institute for Automotive Service Excellence, which offers more than 40 different training and certification programs in automotive servicing.

This company offers paintless dent removal, towing, auto glass repair and replacement, wheel repair, engine repair, smog and emissions testing, tire service, exhaust system repair, suspension alignment, brake service, shock and strut repair, oil and lube replacement, belt and hose replacement, diesel service and repair, fuel injection service, transmission service, power steering service, cooling system flushing, air conditioning service, battery replacement, and used car inspection. They also offer preventative maintenance and complete diagnostic work. Other services include window tinting for cars, trucks, and SUVs, which improves the look and handling of a car and increases its value. Their website allows users to check on the status of their repair or schedule an appointment for added convenience, and they offer lifetime warranties on their collision repairs.

Visit the website for The Glen Auto Body Repair Inc to view the full list of services available, check on the status of an ongoing repair, and schedule an appointment for preventative maintenance or diagnostic work.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Glen Auto Body Repair, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for The Glen Auto Body Repair, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on The Glen Auto Body Repair, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 23, 2011 Business started: 12/27/2010 Business started locally: 12/27/2010 Business incorporated 12/27/2010 in IL
Type of Entity

Corporation

Business Management
Mr. George Karagozian, President
Contact Information
Principal: Mr. George Karagozian, President
Business Category

Auto Body Repair & Painting Auto Paintless Dent Repair Towing - Automotive Wheel Alignment, Frame & Axle Service - Auto Auto Repair - Windshield, Glass Shops Auto Service - Window Tinting Tires - Commercial Sales & Service Automotive Body, Paint, and Interior Repair and Maintenance (NAICS: 811121)

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.