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Find a Location

South End Auto Rebuilders has 1 locations, listed below.

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    Business ProfileforSouth End Auto Rebuilders

    Auto Body Repair and Painting

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3741 W Columbus Ave, Chicago, IL 60652-3258
    BBB File Opened:
    5/31/1989
    Years in Business:
    42
    Business Started:
    1/1/1982
    Business Started Locally:
    1/1/1982
    Type of Entity:
    Corporation
    Business Management
    • Ms. Evangeline Evans, Sec/Treas
    Contact Information

    Principal

    • Ms. Evangeline Evans, Sec/Treas

    Customer Contact

    • Ms. Evangeline Evans, Sec/Treas
    Additional Contact Information

    Fax Numbers

    • (773) 735-1488
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    This body repair shop did more damage to my vehicle than when they received it. My vehicle was taken to this facility in June. I picked up my car today. Initially, my car wouldnt start, they had to jump the battery, driving out of the lot my car wouldnt accelerate and its making an extremely loud noise and knocking sound, it has a bad ordor, there is no gas in the car and I had a half of tank of fuel. My city sticker has been tampered with, it no longer sticks to the window and the check tire warning light is on. When I contacted them on 09/01 after not hearing from them, I was informed by ****** that my car was ready to be pained and it would be ready to be picked up on Wednesday09/06. Well, Pearle lied! She never contacted me so I went to check on my car on Friday, 09/08. My car was still on the lifer and no repairs were done. I immediately took pictures of my car. I had a conversation with ****** and I left the shop. On Friday, 09/25 I was told my vehicle was ready. When I arrived at the shop, I discovered my car was improperly repaired. I took pictures and left the shop. I spoke with ****** again on 09/26. I sent her via text message photos and videos of the improper repairs. Pearle and I continued to communicate via text message. Pearle notified me today 09/27 via text message informing me that my vehicle was ready. After inspecting my vehicle, as stated the car wouldnt start, a baseball cap was found under the hood. The car appeared to be okay body wise and I asked my daughter to drive the car as I was driving the rental car and was heading to return it. My daughter called my phone and said pull over something is wrong with your car. I pulled over, we switched cars and my car would ****** moved. I turned the vehicle around and proceed to go back to the body shop. I was only a half a block away and that quickly they closed the shop. I banged on the door and no one answered. I called ******* mobile phone and she would not answer my call. They bamboozled me.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    VanLisa E

    1 star

    01/12/2022

    My insurance company brought my car to south end auto to be repaired. The repairs were approved a month ago and no one at this shop knows when my vehicle will be ready

    Local BBB

    BBB of Chicago & Northern Illinois

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