Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Marin Auto Body Inc

Phone: (847) 221-2494 Fax: (847) 221-2748 615 W Colfax St, Palatine, IL 60067 View Additional Email Addresses http://www.marinautobody.net/ View Additional Web Addresses


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Free Estimate - We’ll meet you and learn about the history of your car. Our technicians will then prepare a detailed estimate of what they’ll do to restore your car to pre-accident condition.

Structural Repair and Alignment - We use the Genesis 2 and Alignment Rack to detect misalignments and restore the vehicle to its proper structural alignment.

Paint and Finish - We only use the best quality PPG paints to ensure optimum gloss and durability. Colors are mixed by factory computer codes and then custom tinted by a trained technician to match your vehicle’s specific color.

Expert Detailing - We offer a range of detailing services to make your car gleam like new. We offer 10% off standard detailing rates to repair customers. Ask us for our complete menu of options.




BBB Accreditation

A BBB Accredited Business since

BBB has determined that Marin Auto Body Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Marin Auto Body Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Marin Auto Body Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 01/01/2000 in IL Business started locally: 08/01/2001 Business incorporated 01/01/2000 in IL
Type of Entity

Corporation

Business Management
Mr. Wilberth Marin, Owner Wilberth Marin, Owner
Contact Information
Principal: Mr. Wilberth Marin, Owner
Principal: Wilberth Marin, Owner
Business Category

Auto Body Repair & Painting Auto Repair & Service Automotive Body, Paint, and Interior Repair and Maintenance (NAICS: 811121)

Method(s) of Payment
Credit Cards, Checks and Cash
Refund and Exchange Policy
Warranty - We give each customer a written warranty(upon request) specific to the
services performed on the car. We strive for total customer service and
work hard to earn and keep your business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.