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BBB Business Review

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BBB Accredited Business since

Lakeland Autobody, Inc.

Phone: (847) 265-1000 Fax: (847) 356-1473 75 W Grand Ave, Lake Villa, IL 60046

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Lakeland Autobody, Inc. is an automotive repair and service company that provides autobody repair for domestic and foreign vehicles. Started in 1969, this Lake Villa-based company is a full-service auto body shop with their services including auto body repair and painting, paintless dent repair, auto electric service, maintenance, oil and lube service, tune-up, suspension, tire service, battery service, vehicle accessories, brake service, towing, wheel alignment, axle service, strut repair, and electronic diagnostic services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lakeland Autobody, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Lakeland Autobody, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Lakeland Autobody, Inc.
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: March 27, 1997 Business started: 03/01/1969 in IL Business started locally: 03/01/1969 Business incorporated 07/02/1997 in IL
Type of Entity


Business Management
Mr. James Ratajczyk, President
Contact Information
Principal: Mr. James Ratajczyk, President
Business Category

Auto Body Repair & Painting Auto Paintless Dent Repair Auto Diagnostic Service Auto Electric Service Auto Repair & Service Auto Repair - Suspension Auto Repair - Tune-Up Auto Repair - Maintenance Brake Service Towing - Automotive Wheel Alignment, Frame & Axle Service - Auto Auto Services Auto Services - Oil & Lube Auto Service - Tires/Batteries/Accessories Automotive Body, Paint, and Interior Repair and Maintenance (NAICS: 811121)

Service Area
This business serves the northern Chicago suburbs including Antioch, Fox Lake Hills, Lindenhurst, Old Mill Creek, Rosecrans, Wadsworth, Richmond, Pistakee Highlands, Spring Grove, Fox Lake, Zion, Beach Park, Waukegan, Gurnee, Round Lake, Johnsburg, Grayslake, Wildwood, Gages Lake, Third Lake, Libertyville, Wauconda, and McHenry.

Customer Review Rating plus BBB Rating Summary

Lakeland Autobody, Inc. has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.