BBB Accredited Business since 10/01/2013
Duran's Body Shop, Inc.
Phone: (773) 486-3333Fax: (773) 486-3247
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Complaint Breakdown by Resolution
|03/14/2014||Problems with Product / Service | Read Complaint Details|
Complaint Category: Failure to honor a contract or agreement
Complaint: My vehicle was storaged at this company I've been trying over n over n over to pay the fees to have my vehicle released over the past 2-3 years I've spoke with the owner son ******I've asked over n over to speak with the owner Mr ***** and was told he won't talk to me,due to he's the one who set the agreement with the storage.I agreed to pay an amount of 3,000 to get my vehicle still couldn't talk to the owner per ***** and **** I was bringing a cashier's check and **** told me no I couldn't get my vehicle unless I had cash.I feel that ***** and **** are trying yo keep the cash to keep Mr ***** for knowing can someone please help me with this matter.
Initial Business Response
Complaint Resolution: Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Auto Body Repair & Painting, Auto Repair & Service