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Auto Art Inc

Phone: (847) 455-5522 9356 Franklin Ave, Franklin Park, IL 60131 View Additional Web Addresses

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Auto Art Inc is an auto body repair and paint shop providing collision repair and customizing services for cars from small-size automobiles to full-size pickups. Located in Franklin Park, IL, this company serves the northwest suburbs of Chicago, including Northlake, Stone Park, Melrose Park, Berkeley, Hillside, River Grove, Bensenville, Schiller Park, Maywood, River Forest, Forest Park, Oak Park, Dunning, Harwood Heights, Norridge, Addison, Elmhurst, and Broadview. The company has been in business for over 15 years and has 11 technicians who work in a workshop with 7,000 square feet of shop space. The company's technicians also speak four languages; English, Russian, Spanish, and Polish, in order to better serve the multicultural community of Chicago. All of their paint jobs come with a lifetime warranty and the shop offers towing 24 hours a day, seven days a week; they also work with most automotive insurance companies.

This company uses the Glasurit Line 90 system which offers a lifetime warranty on their paint jobs, and offers car rental so that their customers can continue with their lives as their cars are being repaired or detailed, ensuring the least disruption to their life as work is being completed. The company also performs paintless dent removal, which can removal small dents such as those created by hail. This company is a direct repair shop for many insurance companies and provides free collision estimates. In addition, this company also provides windshield replacement, air brush touch-ups, and bumper scratch and crack repair.

Visit the website for Auto Art Inc to learn more about the services available from this company and to schedule an appointment for collision repair or a paint job.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Auto Art Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 14, 2007 Business started: 02/02/2004 Business started locally: 02/02/2004 Business incorporated 02/24/2004 in IL
Type of Entity


Business Management
Mr. Mark Trela, President
Contact Information
Principal: Mr. Mark Trela, President
Business Category

Auto Body Repair & Painting Automotive Body, Paint, and Interior Repair and Maintenance (NAICS: 811121)

Additional Locations


    9356 Franklin Ave

    Franklin Park, IL 60131 (847) 455-5522


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/30/2015 Problems with Product/Service

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Auto Art Inc
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)