Business ProfileforIAA

We are Exotic Motors **************** we bought a vehicle at IAAI 443 Dallas/Ft ***** the stock number is ******** The vehicle is supposedly run and drive and in the photos for sale it showed the key but when we went to pick up the vehicle, they did not have the key even though it said on the windshield that it was in the office. The person in charge didn't even want to look for her, he just told us that they weren't responsible. We do not recommend that anyone in this business buy cars at this auction.

Good morning Exotic Motors **************** Our branch has confirmed that they do have a key for the vehicle, it was turned in after the vehicle was picked up. It will be FedExd out to the buyer. We will provide the tracking information once it comes available to your contact information on file. Please be advised, the key may have to be re-programmed. If you have any additional questions on concerns, please contact our ***** Services Support team. Additionally, sharing run and drive rules below, Thank you for being a valued customer!Run and Drive rules:ANY STATEMENT THAT A VEHICLE RUNS OR DRIVES (SUCH AS THROUGH AN AUCTION NOTATION RUN & DRIVE) MEANS THAT THE ENGINE STARTED (EITHER WITH OR WITHOUT A JUMP), BOTH THE FORWARD AND REVERSE GEARS ENGAGED AND FROM THE STARTING POSITION, THE STEERING WHEEL MADE ONE FULL ROTATION TO THE RIGHT AND ONE FULL ROTATION TO THE LEFT, ALL AT THE **** OF ARRIVAL AT IAAS FACILITY OR PLACE OF CHECK-IN. IT IS NOT A REPRESENTATION OR WARRANTY THAT IT WILL DO SO ANY **** THEREAFTER OR THAT THE VEHICLE IS ROADWORTHY.