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          WeatherTech Automotive Accessories has 1 locations, listed below.

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            Business ProfileforWeatherTech Automotive Accessories

            Auto Accessories
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.04/5stars

            Average of 23 Customer Reviews

            Customer Complaints

            44 complaints closed in last 3 years

            14 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/1/2014

            Years in Business: 34

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            WeatherTech is an automotive company which provides floor liners and other car protection accessories for a variety of vehicles, both foreign and domestic. Products available from this company include floor liners, floor mats, cargo liners, sun shades, side window deflectors, stone and bug deflectors, license plate frames, headlight protectors, car covers, battery covers, drink coasters, and cargo containment systems.

            Products & Services

            Automotive Accessories, All Weather Car Mats, Interior Protection, Exterior Protection, Bumper Protection, Auto Detailing, Cleaning Products, License Plate Frames, Pet Accessories, Racing Gear, Home and Business Products

            Business Details

            BBB File Opened:
            7/31/2003
            Years in Business:
            34
            Business Started:
            11/2/1989
            Business Started Locally:
            11/2/1989
            Business Incorporated:
            11/2/1989
            Accredited Since:
            3/1/2014
            Type of Entity:
            Corporation
            Alternate Business Name
            • WeatherTech
            • Mac Neil Automotive Products, Limited
            Related Businesses
            Business Management
            • Ms. Patt Martin, Customer Service Manager
            • Mr. Jeff Plude, Controller
            • Mr. David MacNeil, Owner
            Contact Information

            Principal

            • Mr. David MacNeil, Owner

            Customer Contact

            • Ms. Patt Martin, Customer Service Manager
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            44 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/18/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            On Dec. 17, 2023, I filed an online request for return of ***** CRV-Hybrid Mudflaps and shipped back the items to WeatherTech, as per the instruction. I bought the front and back mudflaps for $159.90 before tax and handling charges. My assigned RA Number is ****** for this return. My order number is # **********.On Jan 7, ****, I followed up with WeatherTech to see if the return was being process. They said "Due to the high volumes of returns/exchanges this time of year, it may take an additional week to properly check in your return." So I waited.On Feb 1, ****, I followed up again. This time, I am told that "It looks like it has not been checked in just yet. The customer service person apologize for the inconvenience and the wait."On Feb 18, ****, I am emailing BBB for your help. Additionally, I have notified WeatherTech that I will file a formal complaint with BBB for deliquent withholding of customer refund.For a company that advertised like WeatherTech, I am very surprised that they would use such ridiculous tactics to withhold a small amount of money for their benefit.Any help you can provide is most appreciated.Thank you,*******
            Read More

            Customer Reviews

            23 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            De T

            1 star

            03/18/2024

            I was a believer in weathertech products. I am very disappointed that weathertech does not stand by their lifetime warranty.I received weathertach under the sink mat for Christmas. Unfortunatel, there was a spil not anything weathertech would not replace. I was told the mat protected the cabinet. The mat is wrinkled now and is uneven. Weathertech customer service said we could buy another one and they would pay 1/2 the shipping but would not replace. I guess this is their lifetime warranty. Weathertech products are expensive. I own front, back seat mats and trunk mat. Oh yes their cupphone holder as well. They did replace this item when the phone holder broke. Weathertech stand behind your products.

            Local BBB

            BBB of Chicago & Northern Illinois

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