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BBB Business Review

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BBB Accredited Business since


Phone: (800) 441-6287 841 Remington Blvd, Bolingbrook, IL 60440 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


WeatherTech is an automotive company which provides floor liners and other car protection accessories for a variety of vehicles, both foreign and domestic. This company serves a national audience as well as companies throughout the Chicagoland area, including those in Schaumburg, Naperville, Arlington Heights, Rolling Meadows, Des Plaines, Mt Prospect, Prospect Heights, Lake Forest, Crystal Lake, Lake Villa, Gurnee, Buffalo Grove, Hoffman Estates, Blue Island, Berwyn, Cicero, Stickney, Lyons, Riverside, La Grange, La Grange Park, Brookfield, and Franklin Park. Products available from this company include floor liners, floor mats, cargo liners, sun shades, side window deflectors, stone and bug deflectors, license plate frames, headlight protectors, car covers, battery covers, drink coasters, and cargo containment systems.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that WeatherTech meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for WeatherTech include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 43 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

43 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 6
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 12
Problems with Product/Service 25
Total Closed Complaints 43

Customer Reviews Summary Read customer reviews

9 Customer Reviews on WeatherTech
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 9
Total Customer Reviews 9

Additional Information

BBB file opened: July 31, 2003 Business started: 01/01/1990 Business started locally: 01/01/1990
Type of Entity


Business Management
Mr. David MacNeil, Founder/CEO Ms. Patt Martin, Customer Service Manager
Contact Information
Principal: Mr. David MacNeil, Founder/CEO
Customer Contact: Ms. Patt Martin, Customer Service Manager
Business Category

Auto Accessories Auto - Fleet Service Auto Seat Covers, Tops & Upholstery Auto Manufacturers Equipment & Supplies Auto Service - Tires/Batteries/Accessories Auto Bumpers, Guards & Grilles Auto Floor Coverings Auto Parts & Supplies - New Auto Customizing Automotive Parts and Accessories Stores (NAICS: 441310)

Alternate Business Names
Mac Neil Automotive Products, Ltd.

Customer Review Rating plus BBB Rating Summary

WeatherTech has received 3.68 out of 5 stars based on 9 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.