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BBB Accredited Business since

National Collegiate Scouting Association

Additional Locations

Phone: (888) 333-6846 Fax: (312) 624-7401 View Additional Phone Numbers 1333 N Kingsbury St 4th Floor, Chicago, IL 60642 http://www.ncsasports.org ! There is an alert on National Collegiate Scouting Association !


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that National Collegiate Scouting Association meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for National Collegiate Scouting Association include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 57 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

57 complaints closed with BBB in last 3 years | 28 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 14
Billing/Collection Issues 10
Delivery Issues 5
Guarantee/Warranty Issues 1
Problems with Product/Service 27
Total Closed Complaints 57

Customer Reviews Summary Read customer reviews

52 Customer Reviews on National Collegiate Scouting Association
Customer Experience Total Customer Reviews
Positive Experience 47
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 52

Additional Information

BBB file opened: December 21, 2000 Business started: 03/01/2000 in IL Business started locally: 03/01/2000 Business incorporated 02/10/2014 in DE
Type of Entity

Corporation

Business Management
Rick McDole, Vice President of Client Services
Contact Information
Principal: Rick McDole, Vice President of Client Services
Business Category

Athletic Organizations Recruitment Services Sports Teams and Clubs (NAICS: 711211)

Alternate Business Names
NCSA Athletic Recruiting

Customer Review Rating plus BBB Rating Summary

National Collegiate Scouting Association has received 4.87 out of 5 stars based on 52 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.