BBB Accredited Business sinceAdditional Locations
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A BBB Accredited Business since
BBB has determined that AAA Chicago meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for AAA Chicago include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 36 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||23|
|Total Closed Complaints||36|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Illinois Department of Insurance
100 W. Randolph St. Suite 9-301, Chicago IL 60601
Phone Number: (312) 814-2420
Type of Entity
Business ManagementMs. Alicia Lyles, Regional President Mr. Robert Burke, Manager, Insurance Regulatory Complaint Resolution Ms. Beth Mosher, Public Affairs Director
Number of Employees
Auto Clubs & Associations Insurance Companies Insurance - Auto Insurance - Homeowners Insurance - Life Maps - Publishers & Distributors Civic and Social Organizations (NAICS: 813410)
Alternate Business NamesAAA AAA Chicago Motor Club AAA Insurance AAA Motor Club AAA Travel Agency Chicago Motor Club The Auto Club Group
Phone Number: 1-866-YOUR-AAA
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview