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BBB Business Review

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BBB Accredited Business since

Callahan Art & Associates

Phone: (773) 533-1111 PO Box 477029, Chicago, IL 60647

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Callahan Art & Associates provides specialized art handling services and products to the fine art community. Located in Chicago, IL, this company serves the Chicago area and the mid-west region, as well as national and global markets. The company has been in business for over 35 years and was opened by founder Dennis Callahan, who published a standard of art handling and art care in 2009.

Services provided by this company include collection maintenance, exhibition services, mounts, pedestals, rigging, installation, conservation and restoration, art rescue, and crates and shipping. Collection maintenance includes service reports, condition reports with suggested treatments, certified appraisals, inventory cataloging, restoration, relocation of artworks, and storage. Exhibition services include logistical support, inventory management, storage, forwarding artworks to the next location in a traveling show, and delivery of pieces sold during the exhibition. Art rescue provides emergency relief for pieces of art that are vulnerable to severe damage because of situations such as a natural disaster, accidental damage, vandalism, or other potential hazards, and offers inventory, evacuation, transportation, and restoration in a safe location. Crate and shipping solutions provide custom-made shipping containers that are designed specifically for the piece of art being transported.

Visit the website for Callahan Art & Associates to learn more about the services provided by this company, read about the background of the company, and contact the company to request services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Callahan Art & Associates meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Callahan Art & Associates include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Callahan Art & Associates
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 12, 2007 Business started: 01/01/1985 Business started locally: 01/01/1985 Business incorporated 10/30/2008 in IL
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Dennis Callahan, Owner / President
Contact Information
Principal: Mr. Dennis Callahan, Owner / President
Business Category

Art Goods Art Restoration & Conservation Art Galleries, Dealers & Consultants Business Services - General Art Dealers (NAICS: 453920)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.