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BBB Accredited Business since

1st Army Supply

Phone: (630) 916-7380 Fax: (630) 916-7389 View Additional Phone Numbers 310 W Roosevelt Rd, Lombard, IL 60148

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1st Army Supply is an Army and Navy goods store which sells military, tactical, and emergency readiness supplies to both government contractors and the general public. Located in Lombard, IL, this company serves the Midwest and entire United States, as well as cities in the Chicagoland area, including Naperville, Elgin, Joliet, Schaumburg, Roselle, Crystal Lake, Deerfield, Lake Forest, Hoffman Estates, Buffalo Grove, Elk Grove Village, Arlington Heights, Skokie, Great Lakes, Lake Bluff, Mundelein, Lake Villa, Justice, Olympia Fields, Rockford, Tinley Park, Edison Park, Norridge, Evanston, Oak Lawn, and Rosemont. The company is owned by a veteran and provides international shipping, including to APOs, and FPOs, seven days a week, though orders placed after 12pm will be posted on the next day. The company was founded in 1982.

This company sells army surplus supplies to private residents and is also a government contractor. Their supplies are useful to military collectors or enthusiasts, veterans, active members of the military who would like extra protection or gear, outdoors recreationalists and hunters, campers, hobbyists, re-enactors, and general laypersons. The company also sells supplies suitable for disaster preparation, such as first aid kits, rain gear, pocket tools, military rations, survival books, tactical gear, and gear meant to alert rescuers as to an individual's location. Other products available include war memorabilia, inert ammunition, parade gear, zombie hunting supplies, public safety items, camping and outdoor gear, and novelty army gifts.

Visit the website for 1st Army Supply to learn more about products available, read about the military and the background of the company, and browse their inventory of Army and Navy surplus goods.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that 1st Army Supply meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for 1st Army Supply include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on 1st Army Supply
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 29, 2002 Business started: 01/01/1982 in IL Business started locally: 01/01/1982 Business incorporated 11/03/1982 in IL
Type of Entity


Business Management
Mr. Andrew (Doc) Miller, Owner Ms. Anna Murguia, General Manager
Contact Information
Principal: Mr. Andrew (Doc) Miller, Owner
Business Category

Army & Navy Goods Military Goods Buttons - Clothing Camping Equipment Leather Clothing - Retail Mens Clothing & Furnishings - Retail Police Equipment Rubber Clothing & Footwear Shoes - Retail Surplus & Salvage Merchandise Survival Products & Supplies Clothing - Retail Online Retailer Compression Clothing/Garments Emergency Response Systems - Personal Safety Equipment & Clothing Emergency Disaster Preparedness Equipment & Supplies Sporting Goods Stores (NAICS: 451110)

Alternate Business Names
1st Surplus and Supply Inc. First Army Supply

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.