BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

AA Best Appliance Service

Phone: (773) 267-9440 Fax: (773) 267-9371 4540 N Springfield Ave, Chicago, IL 60625 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


AA Best Appliance Service is an appliance repair company which services and repairs major and small appliances for residential customers. This company serves downtown Chicago and the northern suburbs, including Lincolnwood, Skokie, Evanston, Wilmette, Kenilworth, Northfield, Glenview, Morton Grove, Park Ridge, Des Plaines, Niles, Mt Prospect, Northbrook, Rosemont, Norridge, Schiller Park, Melrose Park, Highland Park, Glencoe, Elk Grove Village, and Golf. Services available from this company include refrigerator repair, freezer repair, washer repair, dryer repair, oven and range repair, and dishwasher and garbage disposal repair.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AA Best Appliance Service include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on AA Best Appliance Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 23, 2003 Business started: 06/23/2003 Business started locally: 06/23/2003
Type of Entity

Sole Proprietorship

Business Management
Mr. Ivan Velez, Owner
Contact Information
Principal: Mr. Ivan Velez, Owner
Business Category

Appliances - Small - Dealers Appliances - Small - Supplies & Parts Garbage Disposal Equipment - Supplies & Parts Ranges & Ovens - Service & Repair Refrigerators & Freezers - Dealers Refrigerators & Freezers - Supplies & Parts Appliances - Small - Service & Repair Appliances - Major - Parts & Supplies Household Appliance Stores (NAICS: 443141)


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.